David V. Rosowsky is a Professor of Civil Engineering at the University of Vermont, where he also served as Provost and Senior Vice President for six years (2013-2019). Prior to joining UVM as Provost, Dr. Rosowsky served as the 15th Dean of Engineering at Rensselaer Polytechnic Institute (2009-2013), and before that as Head of the Zachry Department of Civil Engineering at Texas A&M University (2004-2009), where he also held the A.P. and Florence Wiley Chair in Civil Engineering. He also previously held the Richardson Chair in Wood Engineering and Mechanics at Oregon State University (2000-2004). As UVM Provost, Dr. Rosowsky served as the chief academic officer and chief budget officer and was responsible for enhancing the University's intellectual climate, strengthening instruction and scholarship, advancing diversity, creating an outstanding student experience, promoting student access to success, and identifying investments and efficiencies ensuring a thriving future for the University.As Provost, Dr. Rosowsky was ranked (Campus Sonar, 2018) among the top-10 most influential university executive leaders on Twitter, #7 overall and #1 among provosts. He is active on Twitter and LinkedIn. He continues to use Twitter (as he did as Provost) to recognize, celebrate, and promote the accomplishments of students, faculty, staff, and alumni at the University of Vermont. On LinkedIn, his focus is on higher education more broadly including topics relating to leadership, innovation, change, budget and finance, and governance.
Cross-Campus Collaborations Improve Student Outcomes
Paul P. Marthers is the Vice Provost for Enrollment Management and Co-Executive Director of the Undergraduate Project at Emory University, where he has also served as Interim Vice President of Campus Life. Prior to Emory, Marthers worked at the State University of New York System as the chief enrollment and student affairs officer as well as at Rensselaer Polytechnic Institute, Reed College, Oberlin College, Phillips Academy, Boston College, Duke University, and Vassar College. His articles and book chapters have appeared in American Educational History Journal, College and University, History of Education Quarterly, Journal of College Admission, Journal of Higher Education Outreach and Engagement, Inside Higher Ed, University Business, College Unranked, and Leadership Lessons: Vision and Values for a New Generation. He is also the author of a book on the history of former women's colleges, Eighth Sister No More. A first-generation college graduate, Marthers has a B.A. from Oberlin College, master's degrees from Boston University and Reed College, and a doctorate from the University of Pennsylvania.
Staci Phelan has worked in multiple roles at Idaho State University since 2011. She is currently the Associate Vice President for Enrollment Management, overseeing Financial Aid and Scholarships, Registrar, Admissions and Recruiting, and New Student Orientation. She earned her Ed.D. in Higher Education Administration from Idaho State University, and her area of research is focused on student retention.
One Enrollment Management Team’s Response to COVID-19: An Interview with James Martin, Debbie Green, Nicole Joseph, and Brooke Barber
Annica Gaebel is a junior at Elon University, studying Statistics and Applied Mathematics. She is a student assistant in the Office of Registrar where she has worked since 2018.
Room Scheduling: A Dependent Variable to Reduce the Spread of COVID-19 Summer School: Pathways to Increase Enrollment and Revenue
Haya Ajjan is an Associate Professor of Management Information Systems, the Sheldon and Christine Gordon Professor in Entrepreneurship, and the Director of the Center for Organizational Analytics at Elon University. Haya joined Elon in 2010 and teaches data analytics courses in the Love School of Business’ undergraduate business, MBA and M.S. in Business Analytics programs. Her research focuses on better understanding the impact of technology use on individuals, groups and organizations, and has been published in journals such as Journal of Business Research, European Journal of Operations Research, Business Horizons, Journal of Marketing Analytics, and Journal of Marketing Theory and Practice.
Room Scheduling: A Dependent Variable to Reduce the Spread of COVID-19
Marguerite J. Dennis is a nationally and internationally recognized expert on college admissions, financing, and international marketing and recruitment. She is the author of six books on higher education, two books on international higher education, and more than 200 articles on higher education administration, financing and retention. She has served as a consultant to colleges and universities in the United States and around the world and is a member of the Board of Trustees of Richmond, The American International University in London.
Impact and Opportunities: COVID-19’s Effect on Higher Education
Registrar Strategies to Boost Summer Enrollment
Comprehensive Learner Records: The Student Voice
Managing the Challenges of Remaining Open during a Pandemic
Communicating Experiential Learning to Employers
Culture Adds: Divergent Thinking and the Future of the Registrar's Office Summer School: Pathways to Increase Enrollment and Revenue
Stephen J. Handel is the Director of Strategy for Postsecondary Education Transformation at ECMC Foundation and is an experienced higher education admissions and enrollment leader. He writes regularly on higher education issues.
Review of: Higher Expectations: Can Colleges Teach Students What They Need to Know in the 21st Century?
Review of: Alternative Universities: Speculative Design for Innovation in Higher Education
Review of: The College Dropout Scandal
Review of: Big Data on Campus: Data Analytics and Decision Making in Higher Education
The College Presidency: An Interview with Brian Rosenberg
Review of: The Low Density University: 15 Scenarios for Higher Education
The Agile University: How Institutions Successfully Navigate Demographic Changes An Interview with Nathan Grawe Review of: What's Public about Public Education: Halting Public Education's Decline in the Court of Public Opinion
Review of: The Great Upheaval: Higher Education’s Past, Present, and Uncertain Future
Review of: The Real World of College
Review of: The College Stress Test: Tracking Institutional Futures Across a Crowded Market Review of: Academic Next: The Futures of Higher Education Review of: "Whatever It Is, I'm Against It:" Resistance to Change in Higher Education
Matt Pellish serves as the Vice President for Strategy and Business Development at CampusReel where he currently oversees partner development and strategic service planning. Prior to joining CampusReel Matt spent the last decade as Managing Director at EAB where he founded and built out the firm’s Advisory Services function to provide excerpt advice and consultative direction to EAB’s partner network of colleges, universities, K-12 public school districts, and independent schools where he personally visited over 450 campuses in North America and Europe. Early in his career Matt developed a passion for education which expanded in roles as Director of Continuing Education, Chief of Staff, and head of New Program Development at several universities and colleges in the northeast including Harvard University, Cambridge College, Wheelock College, and Saint Joseph’s University. Matthew earned a B.A. with honors in English and Political Science magna cum laude from Saint Joseph’s University in Philadelphia, PA and a Masters degree in Education (Ed.M.) from Harvard University where he specialized in Higher Education Management, Organizational Design, and Leadership.
Rob Carroll has worked in higher education since cofounding CampusReel in 2017. He brings deep technical, digital, and problem-solving experience to the higher education landscape and is passionate about helping universities and programs more effectively recruit their next class of students. Last year, Rob was named Forbes 30 Under 30 in Education, has been featured in numerous news articles and publications, and won Colgate University's Entrepreneurship competition. He's consulted and worked with all types of universities from large state schools to community colleges to MBA programs.
Lora Beth Short currently serves as the Registrar for Southern Regional Technical College (SRTC). SRTC serves 11 counties in southwest Georgia and has campuses in Bainbridge, Moultrie, Thomasville, and Tifton. Lora Beth has worked at the college for more than 15 years and the past 10 being in the Registrar’s Office. She earned her Bachelor of Science in Business Management in 2016 and is currently completing her Master of Science in Management and Leadership from Western Governors University. She has implemented several systems for SRTC including DegreeWorks, a degree auditing system, Credential Solutions, a digital transcript request system, and most recently, the move to digital credential printing through Parchment.
Sara Cook is currently the Associate Registrar for Academic and Student Services at the University of California, Santa Barbara (UCSB). This includes support for registration and enrollment, academic records, undergraduate degree clearance, diplomas, and NCAA athletic certification. She has worked in the Office of the Registrar at UCSB since 2007 and recently completed her EdD in Higher Education Leadership at California Lutheran University.
As Associate Registrar/Product Management, Amanda's primary role is to identify and implement technology to help facilitate efficient systems for campus constituents. When strategizing, she draws from the basic tenets of organizational psychology, technology adoption, change management, and client experience to ensure viable solutions. Amanda received her B.A. in Psychology in 2002 from University of Massachusetts, Boston.
Pete Novak is passionate about strategic development to improve education, grow organizations and advising startups.
As an immigrant himself, he has supported immigrants by developing emergency food delivery, telecommunications, financial and education solutions for the communities. For example, he led development of cross-border next day food delivery from US to West Africa during ebola, was a founding trustee at Global Community Charter School in Harlem and co-founded ODYSSEY, the MBA Games at Columbia Business School.
Currently, he is the Country Manager for Cambridge Assessment English for Canada/USA and a startup advisor. Pete is also a fervent advocate of more cowbell.
LinkedIn
Lisa Emery is a Senior Associate Registrar at the University of Michigan-Ann Arbor. She previously served as the Product Manager for the institution’s Student Administration systems and as a consultant in Accenture’s Higher Education practice. She chairs MACRAO’s Enrollment Management committee and is a member of AACRAO’s Information Systems and Technology Committee. Emery is currently pursuing a doctorate in Educational Leadership at Eastern Michigan University.
SEM-EP Capstone Project – “SEM Strategies for the Next Decade: Charting the Path for an Elite Midwestern University” is a literature review of recent research applicable to the long-term SEM planning efforts of a selective institution in the Midwest. Changing demographics and population migration will decrease the rate of growth in students and increase competition among elite schools. These institutions will need to expand recruitment strategies by focusing on underrepresented groups and prepare for expansive changes in student support services, pedagogy, and curriculum that will be required when working with new student groups. The articles featured in this literature review include studies looking at differences by race and ethnicity in traditional measures of college readiness, challenges faced by Latino students, and student support services for First-Gen students.
In memoriam: A beloved AACRAO member, Tom passed on May 1, 2021 at the age of 86.
Over three decades, Tom was a contributing author to a number of updates to Academic Record and Transcript Guide , mainly on the topic of electronic data exchange (EDX). He was also a recipient of Honorary Membership, the APEX Award, and the Distinguished Service Award.
He was born on November 5, 1934 in West Palm Beach, Florida to John T. Stewart Sr. and Wilhelmina Brandenburg Stewart who preceded him in death. Tom graduated from Palm Beach High School in the class of 1952. He was an Eagle Scout, a member and president of DeMolay and ATO fraternity at University of Florida. He received a Bachelor of Chemical Engineering from the University of Florida in 1956 and worked as a research engineer for three years for Dow Chemical Co. in Freeport, Texas before becoming an officer in the US Air Force, serving as a supply officer at Toul-Rosieres Air Base in France. He was released from active duty in 1964 as a First Lieutenant. He returned to the University of Florida where he received a Masters of Teaching Mathematics in 1965. He was a long-time resident of Coconut Grove in Miami, FL. After teaching math at Miami Dade College (MDC) for one year, he became the first campus registrar at the College’s South (now Kendall) Campus. He was instrumental in bringing technology to the admission and registration of students and modernizing the maintenance of student records. He was the prime mover in providing the opportunity for students to register for classes using the automated voice response (Star Service) telephone registration system. MDC was the third college in the nation to provide this service to its students. He was a leader in creating both state and national standards that allowed for academic records (transcripts) to be sent electronically over the internet to other colleges and universities. Tom was president of both Florida ACRAO and the Southern ACRAO (SACRAO). He was awarded honorary member to both SACRAO and AACRAO upon his retirement from Miami Dade College in 2003. After retirement, he remained actively involved in AACRAO and P2OW Education Standards Council (PESC) in Washington, DC, in their efforts to continue developing international standards for electronic exchange of high school and college student records.Tom is survived by his brother Ronald B. Stewart and sister-in-law Virginia Reynolds Stewart of Gainesville, FL and Franklin, NC, a niece Laura Stewart Monday and a nephew John Michael Stewart of Gainesville, FL. He was predeceased in 2013 by his life partner Arnulfo DeLeon.
Arrangements are entrusted with Crevasse’s Simple Cremation, Gainesville, Florida. Leave online condolences or fond memories in Tom's guestbook.
Tribute Video
Linda began working for the University of Pittsburgh in the Office of the University Registrar in August 2015. Linda and her team oversees all aspects of grades and graduation. Prior to working at the University of Pittsburgh Linda spent many years in community engagement roles at Pittsburgh Action Against Rape and Carnegie Library of Pittsburgh. Linda earned a Bachelor of Arts from the University of Pittsburgh in Literature and a Masters of Arts in Teaching from Chatham University.
Dr. Lauren Kim is Director of Registration and International Student Services at Marshall B. Ketchum University in Southern California. She’s held the position since 2019. Prior to that, she was an associate registrar at Harvey Mudd College for 7 years. Lauren is a member of AACRAO’s AAPI caucus since 2017, and currently serves as the vice-chair. She received her doctorate degree from University of Southern California in Education in 2015.
2021 SEM-EP Graduate
Dmetri Berko has devoted his career to helping businesses and institutions achieve operational excellence. By breaking down complex systems, Dmetri has identified and enabled efficiencies, and provided clarity to the sphere of Recruitment and Enrolment Management.
Dmetri’s practical and forthright style has contributed to positive changes and increased productivity across the spectrum from public to private colleges and universities. His tenacity and constant questioning of operational systems results in transformational progress wherever he serves.
He currently serves as Campus Director, Online for the Visual College of Art and Design and Acting Regional Director of Operations, VCAD.
Dmetri has a Bachelors of Science in Geography from the University of Calgary, a Master’s of Project Management from Keller Graduate School of Management, and internationally recognized professional designations in Human Resources (RPR, CPHR, and SHRM-SCP), Management (CMP), and Project Management (PMP).
Capstone Project: Focusing on Student Retention
I have been the Registrar at Metropolitan Community College (MCC) in Omaha, NE since 2011. Prior to that, I worked in the President's office for six years. Working in higher education was by sheer accident. After I graduated from my alma mater, the University of North Dakota, I never dreamt that I would ever return as a staff, let alone pursue a higher-level position at another institution. It was evident I found my true calling while working at MCC! I have been a member of AACRAO since becoming Registrar and have served a term on the Community College Issues Committee. I am also an active member of NACRAO, having previously served on its board and I continue to serve on a committee.
Her statement for AACRAO's Asian-American and Pacific Islander Caucus: "I became a member of the AAPI Caucus because I feel that I can positively contribute to its growth and advocacy, especially in light of the recent anti-Asian sentiments and acts against the community. A community that I am a part of, as I am half-Korean."