Bailee Castillo was an undergraduate student at Elon University, graduating with degrees in Finance and Economics in May 2020. She currently works at StoneX as a Mortgage Backed Securities Operations Associate.
Comprehensive Learner Records: The Student Voice
Maya Thomas Fernandez, Ed.D., is Director of the Employee Research Center at Dallas College. Her career has been primarily in health care management and higher education. She earned her Doctor of Education in Educational Administration from Concordia University Texas. She has a Master of Business Administration in Health Care Management and a Bachelor of Arts degree in Criminal Justice with a minor in business. Dr. Fernandez holds a Yellow Belt in Lean Six Sigma. Her research interests include job satisfaction, student success, health care, and Six Sigma. Dr. Fernandez is a Graduate of the Aspen Institute first cohort of the Dallas Economic Opportunity Leadership Academy.
Job Satisfaction of Community College Deans
Jessica M. Muehlberg, Ph.D., is the Associate Registrar for Curriculum Management and Scheduling at Stanford University, where she has used her fifteen years of experience within the registrar’s office, enterprise student systems, community emergency response teams, and systems thinking in ways she never thought could possibly be combined. Her passion is for understanding complexity at the intersection of policy, processes, and tools and how to use systems thinking practices to drive organizational change. Muehlberg has a Baccalaureate and Master’s in Geology and a Doctorate in Educational Leadership from the University of Nevada.
Pandemic Scheduling: The Art of the Pivot
Sarah Cho has worked in the world of curriculum and scheduling for more than ten years at Stanford University. During this time, she has implemented a room scheduling tool, helped to ensure accurate course data, has scheduled innumerable classes, exams and events, and has endeavored to provide the best possible support to Stanford's students, faculty, academic departments, and campus partners. Currently, she is the Assistant Registrar for Courses and Scheduling on a fantastic team.
Shunit Harpaz is a Program Manager for Curriculum and Scheduling within the registrar’s office at Stanford. She is leveraging her startup tech background to creatively reform archaic processes and takes a getting-things-done attitude to constantly deliver better results. Shunit regularly works with Stanford faculty and staff to improve decision-making and implement advanced technology. Shunit’s multi-disciplinary background in tech, higher education and Marcom supports her pursuit of innovative solutioning.
Marisa White is the Vice President of Enrollment Management and Student Services at Lorain County Community College (LCCC) in Elyria, Ohio and has more than fifteen years of experience working in and leading student affairs enrollment management teams in community college environments, beginning with her first role as an academic advisor in 2006. She is a graduate of Kent State University (B.A. in 2004, M.Ed in 2006) and earned her Ph.D. in Higher Education Leadership from Colorado State University in 2021.
“Community College Students and the Pandemic”: A Review of: Inside Higher Ed’s Special Report
Abigail Benz, Ed.D., is Chief Strategy Officer for Ozarks Technical Community College. In this role, Dr. Benz guides strategic planning and grant development. Additionally, she spearheads the implementation of high-priority projects for the institution. Throughout her career, Dr. Benz has focused on addressing holistic needs of students as well as creating accessible systems and supports to reduce students’ barriers to educational success.
Proactively Supporting Students during a Crisis
Calie Holden, is Assistant Director of Grants and Strategic Planning for Ozarks Technical Community College. Holden works closely with both internal and external stakeholders to further the strategic goals of the institution. During the response to COVID-19, this has included coordinating volunteer callers to support students through calling campaigns.
Misty Tollett is Assistant Director of CRM and Planning for Ozarks Technical Community College. Ms. Tollett coordinates the college’s CRM system and improves college processes for communicating with students. Utilizing her background in data systems and communications, Ms. Tollett designed the COVID-19 calling data structure.
Kenneth McGhee is the Director of the DC Tuition Assistance Grant Program (DCTAG) within the Office of the State Superintendent of Education (OSSE) in Washington, D.C. McGhee is also an enrollment management and financial aid consultant. He began his career as a financial aid administrator in 1995; since 1998, he has trained fellow higher education administrators, high school counselors, and college admission counselors in the financial aid process at the state, regional, and national levels. He has served as assistant director, director, and executive director of financial aid for multi-campus community colleges and universities. McGhee earned his undergraduate degree from the University of Alabama at Birmingham and his graduate degree from Northern Illinois University. He has earned the post–master’s degree certificate in enrollment management from Noel Levitz and Capella University.
Involving the Registrar and the Financial Aid Offices in Academic Program Decisions
Math’s Impact on College Admissions: Reasons to Consider A Policy Change
The Pell Act – Is it Needed?
Karen currently works in NASFAA's division of policy and federal relations, providing a financial aid administrator's "on the ground" perspective to federal student aid policy discussions and debates. She began her career in student aid working in the financial aid offices at several large, four-year institutions, including Boston University, Miami University of Ohio, and The Ohio State University. She began work in NASFAA's training department in 1999 before joining NASFAA's policy team in 2010.
Nancy has been the Senior Business Systems Analyst with the California State University Office of the Chancellor as Functional Lead for the degree audit and transfer areas of the PeopleSoft SIS since 2016. Prior to that, she held several positions with the Office of the Registrar at the University of Arkansas, Fayetteville. She had been heavily involved with SACRAO, and is scribe for the AACRAO SPEEDE committee since early 2020. She has two adult children who are actively engaged in completing undergraduate degree requirements.
Courtney Tipker joined the Dartmouth College Registrar’s Office in June 2018 as a Service Specialist and began her role as Assistant Registrar for Academic Applications and Policy in December 2018.
Courtney enjoys finding creative solutions in technical systems, including Banner and DegreeWorks, and assists with reviewing academic policies, while prioritizing equity among students. Courtney is an active member of the AACRAO Women’s Caucus, serving as the current Secretary Chair.
2021 SEM-EP Graduate
Erin has spent over 15 years as an Administrator devoted to Graduate and Professional Student Affairs and has been a Board-Certified Counselor through the National Board of Certified Counselors (NBCC) for over 30 years. Academically, Erin graduated from Purdue University with a BA in Psychology, a MSEd, specializing in Counseling and Personnel Services, and an EdS in Educational Studies, focusing on College Student Affairs Administration.
Capstone Abstract:
Being a Registrar is multifarious and differences exist from one professional setting to another. As a previous Medical College Registrar and current Law College Registrar, differences noted between the two roles are vast. To further define the Law Registrar role through use of quantitative data and qualitative analysis, two questions were posed: Does Strategic Enrollment Management exist across Professional Colleges of Law and if so, how do Law Colleges implement Strategic Enrollment management principles/practices?
LinkedIn
Michael Soltys, Ph.D., joined California State University Channel Islands (CSUCI) in 2014 as Professor and Chair of Computer Science, Information Technology and Mechatronics Engineering. His vision is to build a world-class department where cutting edge research is put at the service of students and community. His Ph.D. is from the University of Toronto, and he was chair of Computer Science at McMaster University (2001–2014), an Ulam professor at the University of Colorado Boulder (2007–2008), a visiting scholar at UC San Diego (2013), and author of two books and more than 60 research papers. He specializes in algorithms, cybersecurity, and cloud computing.
Enrollment Predictions with Machine Learning
Ginger Reyes Reilly, Ed.D., is the Assistant Vice President for Enrollment Management at California State University Channel Islands. She currently oversees the areas of admissions, recruitment, and the registrar’s office. Dr. Reyes Reilly has more than 20 years of higher education experience ranging from various student and academic affairs areas. She holds a Ed.D. in organizational leadership from Pepperdine University, a masters in public administration from California State University Northridge, and a B.S. in biology from California State University San Marcos.
Katharine Soltys is a professional communications manager with expertise in enrollment. She is the former assistant director of enrollment communications for California State University, Channel Islands, and previously was director of alumni communication and partnerships at the University of Toronto. Ms. Soltys holds a master’s in communication management (MCM) from McMaster/Syracuse University in 2013. Publications include building an online community, the role of social media in strategic community building, and perceptions of foundational knowledge by computer science students, and managing student expectations of university programs.
Hung D. Dang is the Associate Vice President for Enrollment Management at California State University Channel Islands, where he oversees admissions and recruitment, financial aid and scholarships, registration and records, and student data systems. Over the past three decades, he has held similar leadership roles at the University of Hawaii, Manoa; University of Washington, Bothell; and University of Washington, Tacoma. Mr. Dang holds a M.A. in organizational leadership from Gonzaga University and a B.A. in political science from University of Washington.
David Wright received his doctorate from Purdue University before coming to Wichita State University (WSU) as a professor and serving as the university’s chief data officer. During his time at WSU he has served as associate graduate dean, associate vice president, and interim CIO. In addition to his duties as chief data officer, he is also the senior data scientist and database architect overseeing data governance, analytics, reporting, and related institutional research offices.
Wright co-chaired WSU’s strategic enrollment management plan development process and serves on the university’s SEM committee.
Beyond Collaboration: A Registrar and Institutional Research Journey
Gina Crabtree has worked in higher education for 30 years, 25 of those at Wichita State University. She earned her B.S. in political science and public administration from Northern Arizona University and her M.B.A. from Wichita State. She came to WSU for a position in undergraduate admissions and has served in various roles including director of admissions, director of budgets and personnel for the division of student affairs, associate registrar, and university registrar.
Crabtree co-chaired WSU’s strategic enrollment management plan development process and serves on the university’s SEM committee.