Calie Holden

Assistant Director of Grants and Strategic Planning for Ozarks Technical Community College

Calie Holden, is Assistant Director of Grants and Strategic Planning for Ozarks Technical Community College. Holden works closely with both internal and external stakeholders to further the strategic goals of the institution. During the response to COVID-19, this has included coordinating volunteer callers to support students through calling campaigns.

Proactively Supporting Students during a Crisis

Misty Tollett

Assistant Director of CRM and Planning for Ozarks Technical Community College

Misty Tollett is Assistant Director of CRM and Planning for Ozarks Technical Community College. Ms. Tollett coordinates the college’s CRM system and improves college processes for communicating with students. Utilizing her background in data systems and communications, Ms. Tollett designed the COVID-19 calling data structure.

Proactively Supporting Students during a Crisis

Kenneth McGhee

Director of the DC Tuition Assistance Grant Program

Kenneth McGhee is the Director of the DC Tuition Assistance Grant Program (DCTAG) within the Office of the State Superintendent of Education (OSSE) in Washington, D.C. McGhee is also an enrollment management and financial aid consultant. He began his career as a financial aid administrator in 1995; since 1998, he has trained fellow higher education administrators, high school counselors, and college admission counselors in the financial aid process at the state, regional, and national levels. He has served as assistant director, director, and executive director of financial aid for multi-campus community colleges and universities. McGhee earned his undergraduate degree from the University of Alabama at Birmingham and his graduate degree from Northern Illinois University. He has earned the post–master’s degree certificate in enrollment management from Noel Levitz and Capella University.

Involving the Registrar and the Financial Aid Offices in Academic Program Decisions

Math’s Impact on College Admissions: Reasons to Consider A Policy Change 

The Pell Act – Is it Needed? 

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Karen McCarthy

Director of Policy Analysis, NASFAA

Karen currently works in NASFAA's division of policy and federal relations, providing a financial aid administrator's "on the ground" perspective to federal student aid policy discussions and debates. She began her career in student aid working in the financial aid offices at several large, four-year institutions, including Boston University, Miami University of Ohio, and The Ohio State University. She began work in NASFAA's training department in 1999 before joining NASFAA's policy team in 2010.

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Nancy Umphres

Senior Business Systems Analyst, California State University

Nancy has been the Senior Business Systems Analyst with the California State University Office of the Chancellor as Functional Lead for the degree audit and transfer areas of the PeopleSoft SIS since 2016. Prior to that, she held several positions with the Office of the Registrar at the University of Arkansas, Fayetteville. She had been heavily involved with SACRAO, and is scribe for the AACRAO SPEEDE committee since early 2020. She has two adult children who are actively engaged in completing undergraduate degree requirements.

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Courtney N. Tipker

Assistant Registrar for Academic Applications and Policy, Dartmouth College


Courtney Tipker joined the Dartmouth College Registrar’s Office in June 2018 as a Service Specialist and began her role as Assistant Registrar for Academic Applications and Policy in December 2018.

Courtney enjoys finding creative solutions in technical systems, including Banner and DegreeWorks, and assists with reviewing academic policies, while prioritizing equity among students. Courtney is an active member of the AACRAO Women’s Caucus, serving as the current Secretary Chair.

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Erin D. Doelling

Registrar, Michigan State University College of Law

2021 SEM-EP Graduate

Erin has spent over 15 years as an Administrator devoted to Graduate and Professional Student Affairs and has been a Board-Certified Counselor through the National Board of Certified Counselors (NBCC) for over 30 years.  Academically, Erin graduated from Purdue University with a BA in Psychology, a MSEd, specializing in Counseling and Personnel Services, and an EdS in Educational Studies, focusing on College Student Affairs Administration.  

Capstone Abstract:

Being a Registrar is multifarious and differences exist from one professional setting to another.  As a previous Medical College Registrar and current Law College Registrar, differences noted between the two roles are vast.   To further define the Law Registrar role through use of quantitative data and qualitative analysis, two questions were posed:  Does Strategic Enrollment Management exist across Professional Colleges of Law and if so, how do Law Colleges implement Strategic Enrollment management principles/practices?  

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Michael Soltys

Professor and Chair, Computer Science, IT, Mechatronics Engineering, CSU Channel Islands

Michael Soltys, Ph.D., joined California State University Channel Islands (CSUCI) in 2014 as Professor and Chair of Computer Science, Information Technology and Mechatronics Engineering. His vision is to build a world-class department where cutting edge research is put at the service of students and community. His Ph.D. is from the University of Toronto, and he was chair of Computer Science at McMaster University (2001–2014), an Ulam professor at the University of Colorado Boulder (2007–2008), a visiting scholar at UC San Diego (2013), and author of two books and more than 60 research papers. He specializes in algorithms, cybersecurity, and cloud computing.

Enrollment Predictions with Machine Learning

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Ginger Reyes Reilly

Assistant Vice President, Enrollment Management, CSU Channel Islands.

Ginger Reyes Reilly, Ed.D., is the Assistant Vice President for Enrollment Management at California State University Channel Islands. She currently oversees the areas of admissions, recruitment, and the registrar’s office. Dr. Reyes Reilly has more than 20 years of higher education experience ranging from various student and academic affairs areas. She holds a Ed.D. in organizational leadership from Pepperdine University, a masters in public administration from California State University Northridge, and a B.S. in biology from California State University San Marcos.

Enrollment Predictions with Machine Learning

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Katharine Soltys

Professional Communications Manager

Katharine Soltys is a professional communications manager with expertise in enrollment. She is the former assistant director of enrollment communications for California State University, Channel Islands, and previously was director of alumni communication and partnerships at the University of Toronto. Ms. Soltys holds a master’s in communication management (MCM) from McMaster/Syracuse University in 2013. Publications include building an online community, the role of social media in strategic community building, and perceptions of foundational knowledge by computer science students, and managing student expectations of university programs.

Enrollment Predictions with Machine Learning

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Hung D. Dang

Associate Vice President, Enrollment Management, CSU Channel Islands

Hung D. Dang is the Associate Vice President for Enrollment Management at California State University Channel Islands, where he oversees admissions and recruitment, financial aid and scholarships, registration and records, and student data systems. Over the past three decades, he has held similar leadership roles at the University of Hawaii, Manoa; University of Washington, Bothell; and University of Washington, Tacoma. Mr. Dang holds a M.A. in organizational leadership from Gonzaga University and a B.A. in political science from University of Washington.

Enrollment Predictions with Machine Learning

David Wright

Associate VP, Academic Data Systems and Strategic Planning, Wichita State University

David Wright received his doctorate from Purdue University before coming to Wichita State University (WSU) as a professor and serving as the university’s chief data officer. During his time at WSU he has served as associate graduate dean, associate vice president, and interim CIO. In addition to his duties as chief data officer, he is also the senior data scientist and database architect overseeing data governance, analytics, reporting, and related institutional research offices.

Wright co-chaired WSU’s strategic enrollment management plan development process and serves on the university’s SEM committee.

Beyond Collaboration: A Registrar and Institutional Research Journey

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Gina Crabtree

University Registrar, Wichita State University

Gina Crabtree has worked in higher education for 30 years, 25 of those at Wichita State University. She earned her B.S. in political science and public administration from Northern Arizona University and her M.B.A. from Wichita State. She came to WSU for a position in undergraduate admissions and has served in various roles including director of admissions, director of budgets and personnel for the division of student affairs, associate registrar, and university registrar.

Crabtree co-chaired WSU’s strategic enrollment management plan development process and serves on the university’s SEM committee.

Beyond Collaboration: A Registrar and Institutional Research Journey

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Alyssa Orlando

Associate Director, Graduate Admissions, Bentley University

Alyssa Orlando serves as the Associate Director of Graduate Admissions at Bentley University, where she oversees mid-cycle conversion efforts and strategic event planning. Originally from Buffalo, N.Y., she has worked in graduate admissions and marketing since 2014. Orlando holds a B.A. in journalism from Ithaca College, an M.A. in higher education from Boston College, and is working on her Ph.D. in Educational Leadership from the University of Massachusetts-Lowell. Her dissertation research focuses on the potential bias in holistic master’s program admissions.

The Inequality of Holistic Graduate Enrollment Management 

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Lee Furbeck, Ph.D.

Vice President for Enrollment Management, Stephen F. Austin State University

Dr. Lee Furbeck is Vice President for Enrollment Management at Stephen F. Austin State University. In this role, she oversees Admissions, Scholarships & Financial Aid, Registrar Office, and the Axe Handle (SFA’s one-stop). Prior to this position, Lee served as executive Director of Admissions at Central Michigan University and in various admissions leadership roles at Cleveland State University, University of Kansas, and Iowa State University. Lee previously served as co-director of AACRAO’s Technology and Transfer Conference and has presented and published extensively on enrollment-related topics. Lee holds a Ph.D. from University of Missouri – Columbia and master’s and bachelor’s degrees from University of Kentucky.

 

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Tara Sprehe

Role: Dean of Academic Foundations and Connections

Tara Sprehe serves as the Dean of Academic Foundations and Connections at Clackamas Community College in Oregon. This unique division blends all functional areas of student affairs (including athletics and counseling) and includes the academic areas of math, English, adult basic skills, and English for Speakers of Other Languages. Sprehe has 30 years of experience working in higher education with 20 of those years in the community college environment. Prior to her role as dean, Sprehe was the associate dean for enrollment and student services, which included the following functional areas: admissions and recruitment, academic advising, disability resources, financial aid, registration and records, and testing services. She served as the college registrar for nine years at Clackamas.

Prior to her work in community colleges, Sprehe worked in admissions, academic advising, residence life, and career services for several four-year public universities. She has a bachelor’s degree in psychology from the University of Oregon and a master’s degree in student affairs in higher education from Miami University (Ohio). Sprehe served as president of Oregon ACRAO (OrACRAO), the local arrangements committee chair for PACRAO 2013, was an editor for the 2016 edition of the AACRAO Academic Record and Transcript Guide, and a member of the AACRAO Disciplinary Notations on Transcripts Work Group. She regularly presents at the annual Strategic Enrollment Management Conference and feels incredibly lucky to do this challenging and rewarding work.

Managing Enrollment during the “Unprecedented”

 

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Kylie P. Borges

Associate Registrar for Degree Progress and Audit, Stanford University

I am the Associate Registrar for Degree Progress and Audit at Stanford University. I’ve worked at Stanford since 2016 and in higher education administration since 2011. In addition to being a multi-institution transfer student myself, I have spent a good portion of my career in higher education working with transfer credit policies, processes, and systems, but most of what I know now I learned from processing each unique transfer credit request and working through various transfer inquiries/challenges over the years.

AACRAO’s Transfer resources (namely the conference roundtable sessions and the email listserv) offered valuable resources that helped me in how I approached some of the challenges I faced, and I’ve been eager to find a way to help others get similarly connected to those resources—in a more frequent and less formal format—so that they can share both their inquiries/challenges and experiences with folks. The COVID pandemic threw a myriad of interesting curveballs to institutions and students alike, and I’m excited to have an opportunity to discuss how folks did (or will) navigate those policy/process/system curveballs. I’m looking forward to these discussions!

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Dr. Randi Cosentino

President, USNCC

Dr. Randi Reich Cosentino is President of the U.S. Naval Community College (USNCC), which is designed to serve enlisted Sailors, Marines, and Coast Guardsmen in providing access to military-relevant education. Prior to joining the USNCC, Dr. Cosentino served as Chief Academic Officer (CAO) at Guild Education, an academic platform and marketplace designed to provide access and support to millions of working adult learners through partnerships with Fortune 1000 companies, and non-profit universities. As CAO, Dr. Cosentino was responsible for academic partnerships and operations, as well as student success/coaching.

Previously, Dr. Cosentino served as Chief Operating Officer of Quad Learning/American Honors, where she oversaw academic partnerships, operations, admissions, student support, and the teaching and learning center. Before that, Dr. Cosentino served as Provost and Chief Academic Officer for Strayer University, and in a number of other senior roles for 13 years. Prior to joining Strayer, Dr. Cosentino worked in education technology as well as serving several years in city government with the City of New York as the Assistant Director in the Mayor’s Office of Transportation.

Dr. Cosentino holds a bachelor’s degree in psychology and political science from the University of Pennsylvania, a master’s degree in business administration from Harvard University, and an Ed.D in higher education also from the University of Pennsylvania. Her husband is a proud veteran of the U.S. Marine Corps.

 

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Katherine Scoville

Registrar, Russell Sage College

Katherine Scoville is the Registrar of Russell Sage College, in the Capital Region of New York.  She has over 20 years of progressive experience working in higher education.  As an experienced and self-motivated administrator, she has a strong background in project management, organization and is an advocate for a student-centered approach to academic processes.  She is a proactive and capable leader with various approaches, including retention and assessment.  She earned her B.A. in Psychology and M.A. in Forensic Psychology at Sage.  She currently serves as the Secretary on the MSACROA Executive Board, and is a member of the AACRAO Small College Issues Committee.