Charmaine Hack is an accomplished higher education professional, leader of award-winning teams, and champion of new and emerging technologies. She has spent thirty years at MetropolitanToronto University (formerly Ryerson University) in a variety of roles, including thirteen years as Executive Director of Admissions and Recruitment and nine years as University Registrar. She has served four years on the RU Board of Governors and has served at the provincial and national levels as President of the Association of Registrars of the Universities and Colleges of Canada (ARUCC), President of the Ontario University Registrars Association (OURA), Chair of the Ontario University Council admissions (OUCA) and inaugural Chair of the Ontario Universities Fair. Today, she serves as Director of the groundbreaking ARUCC National Network Project (MyCreds.ca). In October 2021, she joined Centennial College as the inaugural Vice-President of Strategic Enrolment Management (SEM).
Her capstone was a white paper that provided details for an approach to launching the SEM Framework at Centennial College.
Kathleen is a knowledgeable and experienced senior leader in student affairs, with a history of leading the design and implementation of innovative student success and service initiatives and a strong commitment to supporting student mobility, nationally and internationally.
She is the current president of the Groningen Declaration Network (GDN), an international, non-profit and voluntary network based in the Netherlands that supports academic and professional digital credential mobility and recognition. She is also a past-president of the Association of Registrars of the Universities and Colleges of Canada (ARUCC), the lead organization in the development of MyCreds.ca, Canada’s new official digital credential wallet for post-secondary learners and graduates.
Kathleen is the Associate Vice President (Students) at the University of Lethbridge in Canada. Having held prior senior positions at McGill University, the University of Calgary, Centennial College, and York University, she has strong leadership experience in the Canadian postsecondary context.
Jacqui Rogers is the Coordinator of Transfer and Articulation at the College of Southern Maryland. In May 2019, Jacqui completed her Master of Arts Degree in Conflict Analysis and Dispute Resolution from Salisbury University. She has previously worked at Salisbury University, St. Mary’s College of Maryland, and Wesley College. Jacqui also serves on the AACRAO Transfer Success Workgroup, the NACADA Advising Community on Transfer Students Directorate, and Communications Coordinator for the Maryland Community College Transfer and Articulation Affinity Group.
Joanne Duklas is an award-winning leader in higher education who leads her own consulting firm in higher education providing research and consulting support to governments, institutions and sector organizations. She also currently serves as the executive lead for the ARUCC National Network project which has created MyCreds™ | MesCertif™, a national document exchange highway and credential wallet for learners that delivers digitized badges, micro-credentials, documents, transcripts, and diplomas on behalf of Canadian colleges and universities.
Joanne has been formally recognized in her field provincially, nationally, and more recently, internationally with the Distinguished Service Award (2020) by the American Postsecondary Electronic Standards Council (PESC). She is considered an expert in the higher education field and has authored several publications, presentations, and keynote addresses to advance best practice, standards, transfer, and student mobility.
Joanne is a member of several national and international organizations including the Association of Registrars of the Universities and Colleges of Canada (ARUCC - Honorary member), AACRAO, and PESC. Both her firm and the Association of Registrars of the Universities and Colleges of Canada are signatories to the Groningen Declaration Network, an international organization dedicated to student mobility through data mobility. Her career includes serving as the vice president and president of ARUCC (2010 - 2012), as a past member of the 2020/21 TAICEP Strategic Task Force, and as a former registrar and assistant vice president at one of Canada’s largest post-secondary institutions.
Joanne is also a practicing fine artist who dedicates a portion of every week to bringing beauty to people’s lives through her mixed media and paintings.
Mounira Morris, Ed.D., has more than 23 years of higher education experience, including in the admissions field. Currently, Dr. Morris is an Assistant Professor in the Graduate School of Education at Northeastern University. As co-lead of the M.Ed. in Higher Education Administration program, she ensures students develop a deep understanding of how diversity and inclusion impact colleges and universities.
Competencies Wanted: An Analysis of Enrollment Management Job Advertisements
Joan Giblin, Ph.D., is an Assistant Teaching Professor in the Graduate School of Education at Northeastern University. As an intentionally interdisciplinary faculty, she serves as the co-lead faculty for the M.Ed in Higher Education Administration program and teaches in the learning experience design program. Dr. Giblin's research explores the development of academic self-regulation skills in college students through intentional instructional design and higher education administration.
Colleen Johnson, MS, joined the UR School of Nursing in July 2020 as its new director of student affairs.
Johnson brings a wealth of experience to the role. She worked for seven years at Rochester Institute of Technology, and most recently spent five years at Finger Lakes Community College, where she was director of academic success and access programs.
At the UR School of Nursing, Johnson takes over a newly revamped student affairs office, which formerly was part of the admissions operations, but now reports directly to Lydia Rotondo, DNP, RN, CNS, FNAP, associate dean for education and student affairs. The new student affairs office will focus on all student-facing activities, including advisement and compliance, student support programs, such as the Center for Academic and Professional Success, and student organizations, such as Leading with Integrity For Tomorrow and Street Outreach.
Dr. Sherri Braxton currently serves as the Senior Director for Digital Innovation at Bowdoin College. In this role, she is responsible for supporting the ongoing Bowdoin Online Learning and Teaching (BOLT) operational vision and strategy and providing day-to-day guidance and support across the overall effort. She regularly partners with stakeholders throughout the college while leading efforts to identify, prioritize, and pursue other opportunities for digital innovation. She also leads efforts to partner and collaborate with peers and other institutions on these digital learning initiatives.
Dr. Braxton also currently serves as a consultant for the University System of Maryland under the direction of the Kirwan Center for Academic Innovation. In that role, she supports strategic programs in the areas of alternative credentialing, online learning and other areas as needed.
Dr. Braxton previously served as the Senior Director of Instructional Technology at UMBC where she was responsible for leading the Division of Information Technology’s (DoIT) strategy for end-user support of instructional technologies including online, hybrid, and traditional “face-to-face” technologies as well as the alternative credentialing initiatives.
Andrew Wolf is the Director for Educational Effectiveness, and Assistant Professor at the University of Rochester School of Nursing. Dr. Wolf supports the School’s educational mission through assessment and innovation focused on improving student learning. He also coordinates accreditation activities and has served on evaluation teams for Middle States Commission on Higher Education. Dr. Wolf continues to teach graduate students in an interprofessional health professions education program, and nursing programs.
Janet Simon Schreck, Ph.D., CCC-SLP, FNAP joined Johns Hopkins University in December 2015 as its Assistant Vice Provost for Education. Dr. Schreck is responsible for collaborating with the Vice Provost of Graduate and Professional Education and a broad cross-section of the campus community to improve undergraduate and graduate education and providing oversight for academic compliance. Dr. Schreck serves as the Accreditation Liaison Officer to the Middle States Commission on Higher Education, chairs the University Committee on Learning Assessment, and serves as senior staff to the Second Commission on Undergraduate Education (CUE2). A licensed and certified Speech-Language Pathologist with a focus on neurogenic disorders in adults, Dr. Schreck has published multiple articles and delivered numerous national presentations on the topics of cognitive-communication changes associated with typical aging as well as screening, assessment, and treatment of cognitive-communication disorders associated with dementia. Before joining Johns Hopkins University in the Provost’s Office, Dr. Schreck served as a full-time clinical faculty member in the Department of Speech-Language Pathology and Audiology at Loyola University Maryland where she taught a number of undergraduate, graduate, and clinical practicum courses. She also served as the Executive Director of the Loyola Clinical Centers (LCC), Loyola’s interdisciplinary training clinic where she created an administrative environment that facilitated state-of-the art training for students in four academic disciplines across two schools while simultaneously providing affordable, quality allied health and education services to more than 4,000 clients annually.
Chadia Abras, Ph.D. joined the Provost’s Office in July 2019 as Johns Hopkins University’s inaugural Director of Institutional Assessment. In this role, Dr. Abras collaborates with a variety of institutional stakeholders to support quality student learning by assisting academic programs in developing and refining assessment plans, meeting the goals of defined learning outcomes, and encouraging a culture of learner-centered education. She plays a key role in ensuring ongoing compliance with standards of the Middle States Commission on Higher Education by promoting institutional effectiveness and fostering a culture of continuous improvement. Dr. Abras will lead implementation of the University’s first shared Assessment Management System (AMS) as her first major project. She will also serve as the lead for the SMS users group and a key contributor to the University Council for Learning Assessment. Capturing Students’ Lifelong Learning Journey: The Johns Hopkins Comprehensive Learner Record
Suzanne Carbonaro, M.Ed, MS, CE School Administrator, is the Director of Academic Partnerships at AEFIS. Suzanne has 27 years experience in higher education teaching, curriculum design, assessment and leadership. Most recently, Suzanne served as the Director of Assessment at the Philadelphia College of Pharmacy at the University of the Sciences where she designed the real-time assessment process for the newly implemented competency-driven doctor of pharmacy curriculum. She came to USciences from Rider University where she served as Director of Assessment and Strategic Partnerships at the College of Education. Here she redesigned their assessment process and managed over a million dollars in grants. Suzanne has led successful self-studies and re-accreditation efforts for the doctor of pharmacy and teacher and leader education programs. She is a proud member of the team who successfully received the American Association of Colleges of Pharmacy (AACP) 2019 Award for Excellence in Assessment. Suzanne was invited to present her research and development of Comprehensive Learner Records (CLRs) to IMS Global at the 2018 Learning Analytics Summit, 2019 IMS Global Digital Credentials Summit and was a finalist for Learning Impact Awards at the Leadership Institute in May 2019. She received the USciences 2018 Founder’s Day Award for Innovation and has presented at AALHE (2018, 2019, 2020), Drexel Assessment Conference (2018, 2019, 2020), IUPUI (2018, 2019, 2020), AACP (2019) as well as regional assessment conferences, and the Competency-Based Education Network (2019, 2020).
David V. Rosowsky is a Professor of Civil Engineering at the University of Vermont, where he also served as Provost and Senior Vice President for six years (2013-2019). Prior to joining UVM as Provost, Dr. Rosowsky served as the 15th Dean of Engineering at Rensselaer Polytechnic Institute (2009-2013), and before that as Head of the Zachry Department of Civil Engineering at Texas A&M University (2004-2009), where he also held the A.P. and Florence Wiley Chair in Civil Engineering. He also previously held the Richardson Chair in Wood Engineering and Mechanics at Oregon State University (2000-2004). As UVM Provost, Dr. Rosowsky served as the chief academic officer and chief budget officer and was responsible for enhancing the University's intellectual climate, strengthening instruction and scholarship, advancing diversity, creating an outstanding student experience, promoting student access to success, and identifying investments and efficiencies ensuring a thriving future for the University.As Provost, Dr. Rosowsky was ranked (Campus Sonar, 2018) among the top-10 most influential university executive leaders on Twitter, #7 overall and #1 among provosts. He is active on Twitter and LinkedIn. He continues to use Twitter (as he did as Provost) to recognize, celebrate, and promote the accomplishments of students, faculty, staff, and alumni at the University of Vermont. On LinkedIn, his focus is on higher education more broadly including topics relating to leadership, innovation, change, budget and finance, and governance.
Cross-Campus Collaborations Improve Student Outcomes
Paul P. Marthers is the Vice Provost for Enrollment Management and Co-Executive Director of the Undergraduate Project at Emory University, where he has also served as Interim Vice President of Campus Life. Prior to Emory, Marthers worked at the State University of New York System as the chief enrollment and student affairs officer as well as at Rensselaer Polytechnic Institute, Reed College, Oberlin College, Phillips Academy, Boston College, Duke University, and Vassar College. His articles and book chapters have appeared in American Educational History Journal, College and University, History of Education Quarterly, Journal of College Admission, Journal of Higher Education Outreach and Engagement, Inside Higher Ed, University Business, College Unranked, and Leadership Lessons: Vision and Values for a New Generation. He is also the author of a book on the history of former women's colleges, Eighth Sister No More. A first-generation college graduate, Marthers has a B.A. from Oberlin College, master's degrees from Boston University and Reed College, and a doctorate from the University of Pennsylvania.
Interview with Michelle Miller-Adams
Staci Phelan has worked in multiple roles at Idaho State University since 2011. She is currently the Associate Vice President for Enrollment Management, overseeing Financial Aid and Scholarships, Registrar, Admissions and Recruiting, and New Student Orientation. She earned her Ed.D. in Higher Education Administration from Idaho State University, and her area of research is focused on student retention.
One Enrollment Management Team’s Response to COVID-19: An Interview with James Martin, Debbie Green, Nicole Joseph, and Brooke Barber
Annica Gaebel is a junior at Elon University, studying Statistics and Applied Mathematics. She is a student assistant in the Office of Registrar where she has worked since 2018.
Room Scheduling: A Dependent Variable to Reduce the Spread of COVID-19 Summer School: Pathways to Increase Enrollment and Revenue
Haya Ajjan is an Associate Professor of Management Information Systems, the Sheldon and Christine Gordon Professor in Entrepreneurship, and the Director of the Center for Organizational Analytics at Elon University. Haya joined Elon in 2010 and teaches data analytics courses in the Love School of Business’ undergraduate business, MBA and M.S. in Business Analytics programs. Her research focuses on better understanding the impact of technology use on individuals, groups and organizations, and has been published in journals such as Journal of Business Research, European Journal of Operations Research, Business Horizons, Journal of Marketing Analytics, and Journal of Marketing Theory and Practice.
Room Scheduling: A Dependent Variable to Reduce the Spread of COVID-19
Marguerite J. Dennis is a nationally and internationally recognized expert on college admissions, financing, and international marketing and recruitment. She is the author of six books on higher education, two books on international higher education, and more than 200 articles on higher education administration, financing and retention. She has served as a consultant to colleges and universities in the United States and around the world and is a member of the Board of Trustees of Richmond, The American International University in London.
Impact and Opportunities: COVID-19’s Effect on Higher Education
Registrar Strategies to Boost Summer Enrollment
Comprehensive Learner Records: The Student Voice
Managing the Challenges of Remaining Open during a Pandemic
Communicating Experiential Learning to Employers
Culture Adds: Divergent Thinking and the Future of the Registrar's Office Summer School: Pathways to Increase Enrollment and Revenue
Stephen J. Handel is the Director of Strategy for Postsecondary Education Transformation at ECMC Foundation and is an experienced higher education admissions and enrollment leader. He writes regularly on higher education issues.
Review of: Higher Expectations: Can Colleges Teach Students What They Need to Know in the 21st Century?
Review of: Alternative Universities: Speculative Design for Innovation in Higher Education
Review of: The College Dropout Scandal
Review of: Big Data on Campus: Data Analytics and Decision Making in Higher Education
The College Presidency: An Interview with Brian Rosenberg
Review of: The Low Density University: 15 Scenarios for Higher Education
The Agile University: How Institutions Successfully Navigate Demographic Changes An Interview with Nathan Grawe Review of: What's Public about Public Education: Halting Public Education's Decline in the Court of Public Opinion
Review of: The Great Upheaval: Higher Education’s Past, Present, and Uncertain Future
Review of: The Real World of College
Review of: The College Stress Test: Tracking Institutional Futures Across a Crowded Market Review of: Academic Next: The Futures of Higher Education Review of: "Whatever It Is, I'm Against It:" Resistance to Change in Higher Education