Mandy Savitz-Romer, Ph.D., is the Nancy Pforzheimer Aronson Senior Lecturer in Human Development and Education at the Harvard Graduate School of Education (HGSE). She is also the faculty lead of the school counseling strand of the human development and education program. She writes and speaks extensively on college and career readiness and school-based counseling, especially as it relates to students of color and first-generation college students. Dr. Savitz-Romer is the author of Fulfilling the Promise: Reimagining School Counseling to Advance Student Success and co-author of Ready, Willing, and Able: A Developmental Approach to College Access and Success and Technology and Engagement: Making Technology Work for First-Generation College Students. Dr. Savitz-Romer earned her Ph.D. from Boston College and her master’s degree in school counseling from Boston University.
Rethinking Recommendation Letters: A Critical Tool in Holistic Admission
Iman Riddick serves as Registrar and Assistant Dean of Students at The Institute of World Politics in Washington, D.C. She is passionate about access and equity for all student populations. Having worked as registrar for Kennedy King College, one college part of the City Colleges of Chicago, assistant registrar at the University of Maryland, Baltimore County, and associate director of enrollment services at the Johns Hopkins University, Center for Talented Youth., Riddick has contributed to policy creation supporting student success for students K–12 to graduate level. She has earned a Bachelor of Science from Chicago State University and previously served the Chesapeake and Potomac Association of Collegiate Registrars and Admissions Officers (CAPACRAO) Committee. She currently serves as a committee member for the American Association of Collegiate Registrars and Admissions Officers (AACRAO) Accessibility Task Force.
Higher Education Has a Problem: Holistic Disability Inclusion and Belonging
Huidi Yan is the lab manager of Fox Lab at New York University. She holds an M.A. and a B.A. in psychology from New York University. Her research focuses mainly on the intersection of cognitive psychology domains and perception.
Criteria and Procedures Used for Holistic Admissions Procedures in Graduate Degree Programs
Olasumbo O. Oluwalana, Ph.D., is a Research Associate/Psychometrician at WestEd. She earned a Ph.D. in Educational Statistics, Measurement, & Evaluation from Rutgers University, Graduate School of Education. With expertise in assessment development, psychometrics, research, data analysis, and curriculum development, Dr. Oluwalana has a strong foundation in educational assessment. Her dedication to ensuring fairness and equity in assessment aligns with her commitment to advancing the field.
Teresa M. Ober, Ph.D., is an Associate Research Scientist at ETS. She received a Ph.D. in Educational Psychology from the Graduate Center of the City University of New York (CUNY). Before joining ETS, she was an Assistant Research Professor at the University of Notre Dame where she conducted research on student engagement and learning. Throughout her research, she maintains a focus on issues related to fairness and equity in educational assessment.
Jonathan Breaker, MPPA (Blackfoot/Cree), TCU Student Success Program Officer, is an enrolled member of Siksika Nation and works with a team of TCUs in their strategic enrollment management planning. He received his bachelor’s in sociology and master’s in public policy and administration. Breaker is a fellow of the AACRAO Strategic Enrollment Management Endorsement Program (SEM-EP). He worked for the Institute of American Indian Arts (IAIA) as assistant director of admissions and as continuing education manager. Prior to that, he worked in public service for the government of Canada in various roles advising on Indigenous issues and programs, cultural policy, international relations, and Indigenous rights and consultation.
An Indigenous Approach to Strategic Enrollment Management: The Native Student Journey at Tribal College and Universities
Tiffany Gusbeth, a citizen of the Northern Cheyenne Nation, is Vice President of Student Success Services at the American Indian College Fund. Tiffany leads scholarships, college access, career readiness, student engagement, strategic enrollment management, and the development of an organizational student and program management database. Gusbeth’s expertise is in financial aid, college access, and Native student success in postsecondary environments. She was recognized by the National College Attainment Network (NCAN) as an inaugural fellow in their “Leading for Equity” fellowship program, designed for excellent executive leaders of color in higher education.
Lisa Silverstein, Ph.D., Senior Program Officer, TCU Capacity for Student Success, oversees and supports programming in education pathways from high school through to college completion and the greater strategic enrollment management programming at the College Fund. She earned her bachelor’s in public health, master’s in education, and Ph.D. in education studies and research, focusing on developmental education and retention, sense of belonging, and student and faculty voice in community colleges. Her research includes the study of higher education staff and faculty development, college access, retention, and strategic enrollment management. She is a peer reviewer for Educational Evaluation and Policy Analysis and serves as a consultant for community colleges focused on adult learner supports. She served as the principal investigator for a Minority Serving Institution Student Success Initiative grant, working closely with HSIs, HBCUs, and TCUs, directed and led guided pathways programming, initiated an accelerated developmental education learning communities and faculty development program, and served as a representative on the state of Colorado’s developmental redesign team. As a faculty member in the School of Education at the University of Colorado Denver, Silverstein worked with preservice teachers, and was a team member on a community college and university partnership to support Colorado rural communities in building their K–12 teacher workforce.
Heather Taynor currently serves as the Vice President for Customer Experience at Watermark and has been with Aviso Retention—now Watermark Student Success & Engagement—since 2012. Taynor supports the overall customer experience through internal cross-departmental support and external customer advocacy. She is a trusted advisor to the Watermark customers providing subject matter expertise within higher education specializing in strategic enrollment management and student success. Prior to Watermark, Taynor worked in higher education for fourteen years at colleges and universities, both two-year and four-year, leading enrollment management and student success teams to help recruit, enroll and retain students.
Improving Educational Outcomes for Minority Male Community College Students
John “JJ” Evans, Ph.D., currently serves as the Associate Director of Student Life for the North Carolina Community College System. In his role, his work centers around issues of diversity, equity, inclusion, belonging, leadership, campus engagement, and student retention. He received his Ph.D. in educational research and policy analysis with a concentration in adult and community college education from North Carolina State University, a M.Ed. in counseling education with a concentration in student affairs from Clemson University, and a B.A. in elementary education from Clemson University. Dr. Evans’s research interests include leadership, student retention and completion, and transfer students.
Bryan Bell, previously the Head of Data Science at Watermark Insights. He applied his skills in mathematics and statistics toward better understanding and acting upon the characteristics and behaviors that describe student outcomes in higher education. Bell earned his bachelor’s degree in pure mathematics from Franklin College and a master’s degree in statistics from Miami University.
David H. Kalsbeek, Ph.D., is SEM Consultant at Human Capital Research Company and Senior Vice President for Enrollment Management & Marketing (emeritus) at DePaul University.
Equity-Oriented SEM: Some Thoughts on the Role of SEM Analytics
Keith J. Connell, M.B.A., a Professor of Design and Visual Arts at Georgian College in Barrie, Ontario, has an extensive background in both academia and the corporate world. Prior to his current role, he served as a program coordinator for business, marketing, computer studies, and interactive media web design. Throughout his tenure in these roles, Connell gained invaluable insights into the unique challenges and remarkable resilience possessed by marginalized and international students in Canada.
Connell’s academic journey is enriched by the diverse roles he played during his careers. His robust corporate background has equipped him with a wealth of knowledge facilitating the ability to teach in various disciplines, including digital content creation and strategy, big data, computer studies, and business. This multifaceted expertise enables him to provide a well-rounded educational experience to his students.
Currently pursuing a Ph.D. in educational leadership and policy at the University of Windsor in Ontario, Connell is focused on making significant contributions to the field of education. His research spotlights the experiences of international students and their resilience and choice to persist in higher education. With a strong commitment to promoting equity, diversity, inclusion, and decolonization within the classroom, he aims to develop best practices that enhance the educational landscape.
Connell’s dedication to lifelong learning and growth reflects his philosophy: “It’s a great day to learn something new,” seeing himself as both teacher and student. He holds two diplomas, one in advertising marketing communications and another in computer studies, both earned from Georgian College. He earned his Bachelor of Arts degree from York University and an M.B.A. from the University of Fredericton, specializing in leadership and innovation.
The Intersection of SEM and Equity: A Systematized Literature Review
Harrison P. Johnson, Ph.D., is the University Registrar at Lincoln University in Pennsylvania. He has spent the last ten years dedicating his work to integrating and transforming the registrar's office in functional areas of institutions of higher learning. His research interests lie in modernizing registrar practices and academic policies within the historically black college and university setting. He regularly serves as an instructor in AACRAO's Registrar 101 courses. He earned a B.S. and M.U.R.P. from Alabama A&M University, an M.S. from Southern Arkansas University, and a Ph.D. from Jackson State University.
Review of: Examining Student Retention and Engagement Strategies at Historically Black Colleges and Universities
Promoting FERPA in HBCU Environments: The Registrar's Role
Camila de Wit Giesemann is Founder and Principal of de Wit&. As the former director of admissions and career services at ESADE Business School, de Wit Giesemann oversaw the creation of an international career services department responsive to a global customer base of recruiters and students from more than 45 nationalities. During her seven-year tenure, she saw the rise of ESADE's FT MBA program in a myriad of global rankings as well as the growth and effectiveness of its admissions and enrollment management functions.
Since 2010, de Wit Giesemann has been helping Graduate Management Education industry organizations, as well as U.S. and European colleges, universities, and business schools, define strategy, develop and present coursework and content, and advise candidates and students. Clients include: the Graduate Management Admissions Council (GMAC); the MBA Roundtable; University of Cambridge, Judge Business School; Simmons College; Berklee College of Music; among others.
Designing and Developing Rubrics for Holistic Decision-Making in Graduate Management Education
Stephen Jenkins is the Senior Director of Graduate Recruiting and Admissions at Texas Christian University. Jenkins has been a higher education professional since 2003. Over the course of that span, he has held several leadership roles. In 2019, with a track record of success in leadership, recruitment, management, and communication, Jenkins joined TCU Neeley as the director of graduate recruiting and admissions. Jenkins provides strategic planning for recruitment efforts, manages the recruitment process, and facilitates collaborative initiatives to secure top talent for TCU Neeley’s graduate programs. The programs under his purview are the executive M.B.A., full-time M.B.A., professional M.B.A., energy M.B.A., M.S. in business analytics, M.S. in supply chain management, and five certificate programs. In 2021, Jenkins was promoted to Senior Director of Graduate Recruiting and Admissions.
Jenkins holds a B.A. in marketing from Morehouse College, an M.B.A. from Mercer University, and a doctorate in leadership and organizational development from the University of Georgia.
Carl Einhaus, Senior Director of Student Success & P-20 Alignment and Director of Colorado GEAR UP, has served at the Colorado Department of Higher Education since 2014. He has worked in student services for more than 20 years in various roles, including student life, residence life, orientation, admissions, and enrollment management. Einhaus convenes the statewide Admission and Registrar Councils, supports the statewide Sexual Misconduct and Disability Services in Higher Education Advisory Boards, is the Department’s program lead for the statewide Concurrent Enrollment initiative, promotes student success strategies that focus on erasing the state’s equity gaps, and is the liaison to the Colorado Department of Education’s (K-12) efforts in college and career planning and workforce alignment.
Use Your Expertise to Write a Bill!
Michael Sparrow, Ed.D., is an Assistant Professor, Department of Advanced Studies, Leadership and Policy at Morgan State University. Prior to joining the faculty at Morgan State University, Dr. Sparrow was a faculty member and co-coordinator of the Community College Leadership Ed.D. program at New Jersey City University. Dr. Sparrow’s research interests include academic success initiatives, student learning, student onboarding/orientation, student-veterans, and enrollment/retention strategies, and he has published articles and presented at numerous regional and national conferences on many of these topics. Before his time in faculty, Dr. Sparrow served in various administrative roles in student and academic affairs for more than a decade, concluding his administrative time as the Dean of Enrollment Management and Retention at Northampton Community College.
Enrollment Services Partnerships with Academic Affairs Are Necessary to Help Community College Adult Student Recruitment
Matt Gionta is the Vice President for Professional Sport Programs at ESF Camps, CEO of Genco Athletics, and serves as an adjunct professor in Temple University’s School of Sport, Tourism and Hospitality Management. His research interests are centered on the student-athlete experience in school-based athletic programs and intercollegiate athletics.
Examining College Choice Factors for NCAA Division III Student-Athletes
Terry Ishitani is an Associate Professor at the University of Tennessee, Knoxville. His research interests include college access and retention, enrollment management, and institutional research.
Nontraditional Community College Transfer Students and their Bachelor’s Degree Attainment
Graduation Rates of Pell Grant Recipients at Public and Private Four-Year Institutions