Benjamin S. Baum

Vice President of Enrollment at St. John’s College

Benjamin S. Baum is Vice President of Enrollment at St. John’s College, the third oldest college in the United States, known for its great books, curriculum, and campuses in Annapolis, Maryland, and Santa Fe, New Mexico. He oversees admissions and financial aid. Prior to St. John’s, Baum worked in admissions at Tufts University and as a lawyer for Goodwin Procter LLP in Boston. He has a bachelor’s degree in history and European Studies from Amherst College, a master’s degree in history from the University of Oxford, and a law degree from the University of Michigan.

St. John’s College’s Discussion-Based Application: A New Paradigm for the College Application

Blake Johnson

Assistant Provost for Student Success & Retention at the University of Arkansas Fort Smith

Blake Johnson, Ph.D., is the Assistant Provost for Student Success & Retention at the University of Arkansas Fort Smith. He has more than 20 years of experience in higher education. He holds a master’s and Ph.D. from George Mason University, as well as a graduate certificate in higher education leadership from The Citadel.

Triumph Over Odds: Stories of First-Generation College Graduates Who Achieved Doctoral Excellence

Vivian Miranda

Director, Counseling and Advising at Cochise College, Sierra Vista

Vivian Miranda, Ed.D., is Director, Counseling and Advising at Cochise College, Sierra Vista. The majority of her career has been centered on student success, retention, and the student experience. Prior to joining Cochise College, she served as dean of student development for Portland Community College and supported various roles at Maricopa Community College District. She currently provides leadership to Academic Advising, Career Services, New Student Onboarding, Retention, and Graduation.

Triumph Over Odds: Stories of First-Generation College Graduates Who Achieved Doctoral Excellence

Li Kang

Assessment Specialist at the University of Alabama

Li Kang is an Assessment Specialist at the University of Alabama, holding a Ph.D. in Educational Leadership and Management from Seton Hall University. Specializing in assessment, program evaluation, and educational research, Kang is passionate about promoting diversity, fostering student involvement, and utilizing data visualization. His work is focused on leveraging these skills to support data-driven decision-making, contributing to an inclusive and equitable campus environment that nurtures student success.

Effects of Test-Optional Policies on the Proportion of Racial Groups in U.S. Selective Institutions

Ashley E. Shivar

Senior Assistant Registrar, Retention and Transfer Initiatives, East Carolina University

Ashley E. Shivar, Ed.D., is currently the Senior Assistant Registrar for Retention and Transfer Initiatives at East Carolina University. Before moving into the four-year space, Dr. Shivar spent more than a decade working as both faculty and staff in the North Carolina Community College System in varying roles across four institutions. She continues her work between both the NCCCS and UNC System as the Eastern Region UNC Representative for the North Carolina College Transfer Program Association (CTPA).

Not Quite Freshmen; Not Really Transfers: Understanding and Assisting Early College and High School Dual Enrollment Students

Margo Landy

Assistant Vice President, Enrollment Management, University Registrar, SFSU

Margo Landy is Assistant Vice President for Enrollment Management and University Registrar at San Francisco State University. She holds a B.A. in philosophy from the University of California, Berkeley, and an M.A. and a Ph.D. in philosophy from the University of North Carolina, Chapel Hill. She has worked in higher education for over a decade, including at Holy Names University and University of the Pacific. She has been a frequent presenter at AACRAO annual conferences and has served on a variety of AACRAO committees and working groups, currently including the Enrollment Management and Retention Committee, the AACRAO Technical Advisory Council, and an AACRAO FERPA advisory council.

How to Adopt the “FERPA Perspective” When Evaluating Disclosures of Student Records

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Yvonne (Bonnie) Maldonado, MD

Stanford University

Dr. Maldonado is a pediatric infectious diseases epidemiologist and current acting chair of the Department of Medicine at Stanford University School of Medicine. She attended Stanford University School of Medicine, completed pediatric residency and pediatric infectious diseases fellowship at Johns Hopkins University, and was an Epidemic Intelligence Service Officer at the Centers for Disease Control and Prevention before joining the faculty at Stanford University. She has led a number of NIH, CDC, Gates Foundation and WHO funded domestic and international pediatric infectious diseases studies, focused on pediatric HIV and pediatric vaccine preventable diseases. More recently, she has focused on health disparities and infectious diseases outcomes, including COVID-19 in pediatric and adult populations. She is recent past chair of the American Academy of Pediatrics Committee on Infectious Diseases and a liaison to the CDC Advisory Committee on Immunization Practices. She has over 250 peer reviewed publications and is co-editor of the textbook “Infectious Diseases of the Fetus and Newborn Infant” and the American Academy of Pediatrics “Red Book”. She is an elected member of the American Academy of Arts and Sciences and the National Academy of Medicine. 

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Carolyn Sloane Mata, Ph.D

Higher Education Consultant, AIR representative

Carolyn Sloane Mata, Ph.D., is a higher education consultant working mostly with private, not-for-profit colleges and their Associations. Bringing 20 years of higher education experience as a faculty member, college administrator, and association executive, Carrie’s expertise lies in the areas of policy, institutional research, and institutional effectiveness. She has served as a National IPEDS Educator since 2016, represented the private, not-for-profit sector on the National Postsecondary Education Cooperative (NPEC), and has been an IPEDS keyholder and state coordinator for many years.

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Joe Karaganis

Director, Open Syllabus

Joe Karaganis is the director of Open Syllabus, a non-profit archive of the main activity of higher education: teaching. Open Syllabus maps the curriculum across thousands of schools to support curricular innovation, student mobility, and school-to-workforce pathways.

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Faith Farley

Government Relations (GR) intern, AACRAO

Faith Farley joined AACRAO as the Government Relations (GR) intern just one month before the GR team’s biggest event of the year, the annual Congressional Hill Day. She hit the ground running by helping to coordinate meetings with over 90 congressional offices and helping to lead policy discussions on the day of the event. In her role, Faith also helps track important federal issues impacting higher education, communicates with Congressional offices and other stakeholders in the public policy space, as well as being a weekly contributor to Transcript.

Beyond AACRAO, Faith is currently a junior at the George Washington University (GW) where she is pursuing a Bachelor’s in International Affairs and Political Science. At school, Faith enjoys serving as the Head Delegate for GW’s Model United Nations team of 80 individuals. This involves organizing meetings, leading the team’s competition prep, as well as coordinating travel and housing accommodations. Faith was born and raised in Syracuse, New York. In her free time, she enjoys exploring local DC restaurants and cafes and going for walks on the national mall.


Leonard Samborowski

Professor Leonard Samborowski recently retired as the chair of the M.B.A. and E.M.B.A. programs at Nichols College. He spent more than ten years in academia. Prior to his academic experience, he served the United States Army for more than 30 years. Professor Samborowski served in numerous command and positions in Central America, Europe, Korea and Kuwait. Among his administrative and management staff positions, he spent five years assigned to the Pentagon, leaving the Pentagon three weeks before 9/11. He served as the Inspector General for the 8,200 members of the Massachusetts National Guard.

College Enrollment and Digital Maturity: A Quantitative Study of Small New England Colleges

Jas Singh

Jas Singh, Ph.D., has an extensive research and industry experience. He has more than fifteen years of experience in leading digital transformation, process improvement, and risk management across the insurance, technology, and banking sectors. Dr. Singh holds a Ph.D. in technology management from the University of Bridgeport and an M.B.A. and an M.S. in Accounting from the University of Hartford. His research focuses on human-digital interactions and their financial and branding impacts on companies and academic institutions.

College Enrollment and Digital Maturity: A Quantitative Study of Small New England Colleges

Richard Gonzalez

Assistant Commissioner for Adult Learner Access with the Utah System of Higher Education

Richard Gonzalez, Ed.D., is the Assistant Commissioner for Adult Learner Access with the Utah System of Higher Education and previously served in various roles within student services at Utah State University. He has an M.B.A. from Utah State University and an Ed.D. in Education, Leadership, and Policy from The University of Utah. Dr. Gonzalez earned all this higher education as an adult learner starting with remedial courses in 2010 after being laid off. He serves as Board President of the Utah Jump$tart Coalition, a financial literacy education organization for youth; he was also selected as a member of the national advisory committee for the National College Attainment Network (NCAN), which supports underrepresented students to excel through higher education. The intersectionality of identities, which include first-gen college student, low-income upbringing, son of immigrant parents, alternative high school graduate, and adult learner, inform his perspective as a higher education professional and researcher. His research interests are mostly focused on adult learners and enrollment management practices. His personal and professional journey uniquely positions him to contribute to the study’s narrative and research questions.

How do Adult Learners Fit into Strategic Enrollment Management Plans? Attitude and Perception of Enrollment Managers

Amine Oudghiri

Visiting Assistant Professor of English at Marshall University

Amine Oudghiri, Ed.D., is a Visiting Assistant Professor of English at Marshall University in Huntington, West Virginia. His areas of research include English as a Second Language (ESL), Systemic Functional Linguistics (SFL), business, science and technical writing, advocacy and policy, international student recruitment and retention, global leadership, and leadership communication.

The Association of Two Demographic Factors with the Integration and Commitment of West Virginia’s International University Students

Jennifer Passenti

Director of the Lake Region Center of Lackawanna College

Jennifer Passenti, Ed.D., is the Director of the Lake Region Center of Lackawanna College, located in Hawley, Pennsylvania. Lackawanna College has seven campuses across Northeast Pennsylvania, with the main campus located in Scranton. Passenti has worked at Lackawanna College for the past thirteen years, first serving as an adjunct professor, followed by enrollment specialist, and for the last six years as the director of the campus.

As the director, Passenti is responsible for performance management and hiring of all faculty and staff positions; overseeing and administering all programs, services and activities at the center; developing and implementing the center’s marketing plan; evaluating program offerings to ensure their fiscal viability and that they meet the needs of the community; and ensuring the center is compliant with all federal, state, institutional and accreditation guidelines and regulations.

Prior to coming to Lackawanna College, Passenti worked for the New York City Board of Education where she taught in The Bronx for many years. She earned her master’s degree in elementary education at Mercy College, and a bachelor’s degree in speech communications and public relations from Kutztown University. Passenti also holds professional certifications in both Six Sigma Green Belt and Lean Six Sigma through Villanova University, and completed her Ed.D. at Fairleigh Dickinson University.

The Impact of the COVID Pandemic on Enrollment and Retention at One Small Private College, and the Innovative Strategies Used to Address These Challenges

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Autumn Walden

Content Strategy Manager

As the Content Strategy Manager, Autumn is the lead storyteller, transforming AACRAO’s industry-leading work into a consistent voice. Autumn strives to build narratives that connect people across roles and industries. Her commitment to higher education and professional development drives her passion to support the AACRAO community in advancing the future of learning mobility.

No stranger to professional development associations, Autumn has served on the conference executive committees and presented sessions for the Middle States Association of Collegiate Registrars and Officers of Admission (MSACROA) and the Delaware Valley Association of Collegiate Registrars and Officers of Admission (DVACROA). Her first AACRAO conference was the 101st Annual Conference in Baltimore, and one year later, she presented at the 102nd in Phoenix. She also presented at the American Marketing Association (AMA) Symposium for the Marketing of Higher Education during her membership years. 

Autumn has dedicated her career to education, most recently at Charter School Growth Fund as a data and technology systems lead and in higher education as a communications strategist specializing in marketing technology and operations. She is also a Salesforce Certified Administrator. She has held roles at Villanova University, West Chester University, and the University of Pennsylvania, building expertise in brand and reputation management, digital marketing, enrollment management, web development, systems implementation, content strategy, and nonprofit and philanthropy research. She began her career as one of the founding members of the Center for High Impact Philanthropy at the University of Pennsylvania.

Other side quests include her business consulting practice, Clarity, Hope, and Luck, LLC. Autumn is also the co-founder, lead singer, and singer-songwriter of the Philadelphia-based folk band Kicking Down Doors. She earned a BS in education from Temple University and an MA in humanities from Arcadia University.

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Dr. Kelli Hickey

Associate Director, Data Visualization

Dr. Kelli Hickey serves AACRAO as Associate Director of Data Visualization, with previous experience at the University of Texas at Dallas as the Associate Director of Student Success. Dr. Hickey holds both a Bachelor's and Master's degree in Mathematics from Texas Woman's University, as well as a Doctorate in Psychology from National University. Kelli is passionate about storytelling using data and empowering others to understand their information for improved decision-making. Outside of her professional pursuits, she enjoys spending time venturing outside in the Texas heat with her husband and their two kids and two dogs.

christine welden

Christine Welden

Associate Registrar for Policy & Operations at Oral Roberts University

Christine Welden is the Associate Registrar for Policy & Operations at Oral Roberts University in Tulsa, Oklahoma. She began her career in the Registrar’s Office in 2014, focusing on degree audits and graduation checks. Throughout her tenure, Christine has held a variety of roles, including VA School Certifying Official, academic standing reviewer, and professional development facilitator for staff and faculty. She has also overseen graduate school processes, managed office operations, and conducted the final editing of the University Catalog.

Christine has been an active member of AACRAO since 2019, serving on the Accessibility Task Force in 2023, participating in the Peer Mentor Program and Academic Progress PAC in 2024, and is currently an active member of the Young Professionals Caucus.

Nicholas Jobe

University Registrar, Seton Hill University

Nicholas Jobe is the University Registrar at Seton Hill University in Greensburg, Pennsylvania. His work as a registrar since 2016 has resulted in enhancements to operational efficiency at three different institutions. He also has experience across numerous areas including accreditation, assessment, and advising, and he has led or been involved with several technology implementations.

Nick is also an active and engaged member of the AACRAO community. He serves as the Communications Specialist for AACRAO’s Young Professionals Caucus and as a member of the Small Colleges Committee. Nick also participates in AACRAO’s Peer Mentoring program, presents at both regional and national conferences, and has appeared as a guest on AACRAO’s For the Record podcast.


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Dr. Curtis Clock

Associate Registrar, Ball State University

Dr. Curtis Clock is originally from Matthews, Indiana but moved to Muncie to pursue his education at Ball State University. He earned his Bachelor’s in History and his Master’s and Doctorate in Adult, Higher, and Community Education--all from BSU! Dr. Clock’s dissertation centered around exploring the lived experiences of first-year students on academic probation. He spent the first four years of his professional career in Academic Advising working primarily with First-Year STEM students, and he currently serves as the Associate Registrar in the Office of the Registrar at Ball State University overseeing the Catalog, Schedule, and Student Curriculum functions and processes. Curtis has been involved with AACRAO since 2021 and has served as the Vice Chair for the Academic Progress Committee within Group 3 since 2023 and has been an active member of the Young Professionals Caucus since its inception.