Stacey Gustavson is the Enrollment and Student Access Director at Montgomery College in Maryland, where she oversees admissions, student enrollment support, and visitor services. Stacey has over 15 years of experience in community colleges with a focus on domestic and international admissions, student access, enrollment, equity and inclusion. She currently holds the office of Secretary on the Maryland International Education Consortium Board of Directors. Stacey is an active member of NAFSA as well as AACRAO where she participated in a working group to develop the policy paper entitled “Inclusive Admissions Policies for Displaced and Vulnerable Students.” She holds a Master’s degree in Higher Education Administration from Pennsylvania State University and is currently pursuing a doctorate from the University of Illinois Urbana-Champaign in Educational Policy, Organization and Leadership: International Education Administration and Leadership.
Bryce Loo is Research Manager for World Education Services (WES), where he manages major research projects, as well as conducts research, writes, and presents. He has conducted research in the fields of international higher education, student mobility, and skilled immigration. He has published several research reports and articles for WES and external publications, most notably on credential assessment and higher education access issues for refugees and on career outcomes for international students. He has presented at numerous conferences across North America. Bryce holds a master’s degree in international education development from Teachers College, Columbia University, and a bachelor’s degree in history from California State University, Bakersfield.
During my years in higher education, I have been fortunate to attend seventeen AACRAO Annual Meetings. I have borrowed many great ideas from the sessions I attended that advanced the College of Southern Maryland's Registrar's Office over the 24 years I worked at that institution. I am very grateful for all the professional development AACRAO has provided me over the years. Ten years ago, I decided to give back to AACRAO for all it has given me. As a lifelong girl scout, I believe in volunteering and assisting your community to make it a better place! I began volunteering in AACRAO with my involvement as a member of the Registration and Academic support Committee and began presenting at the annual meeting. I continued my involvement with RAS committee as vice-chair and Chair. Then after a brief break from AACRAO (to return to school to enter the Community College Leadership Doctoral Program) I was able to Join the program committee as Group 3 PAC Coordinator in 2019 to 2022. I also served on the Nominations and Elections committee in 2018. I was fortunate to be involved in the formation of CAPACRAO in 2013. I went on to become president of CAPACRAO in 2015. Due to this involvement the founding president of CAPACRAO, Steve Smith, suggested I become involved in the AACRAO work group to produce a revised State and Regional Guide. I wrote the chapters on Legal and Financial for this guide. My involvement in AACRAO has allowed me to create a fantastic network of colleagues that could assist me with questions or issues in the Registrar’s Office. Three members I am grateful for their mentorship are Kelley Brundage, Sarah Harris, and Steve Smith. It was a difficult decision to leave higher education six months ago after working in the higher education profession for thirty-three years, but as I saw only a few more years left to work till retirement I wanted to take an opportunity to work for Ellucian as a consultant, a position I had always wanted to pursue. The hardest part of moving to Ellucian was giving up my volunteer work for AACRAO. Thank you AACRAO for so many great opportunities and memories!
100 Credits: My First Job as Registrar
SEM Endorsement Program: Ten Years of Growing Enrollment Management Competency
Review of: SEM in Action: Implementing and Sustaining Your Plan
The Bermuda Triangle of the Iron Triangle: Three Angles, The Unholy Trinity, the Holy Grail, and the Triple Constraint (and a Tetrahedron)
Bulletins, Bow Ties, and Boards: An Interview with Jeff von Monkwitz-Smith
"We Have to Do Better than This": An Interview with Sara Goldrick-Rab
College Funding Specialists
Review of: Earning Admission: Real Strategies for Getting into Highly Selective Colleges
Review of: Pathways to Enrollment Management: A Financial Aid Perspective
SEM Core Concepts
Disney for Credit: The Presence of Disney in the Academy
Review of: College Planning for Gifted Students
Butts, Hearts or Dreams: What Do You See In Your Classrooms?
Certifying Enrollment Management Professionals
Agents of Change: Roles, Barriers, and Opportunities for College Admissions Professionals and High School Counselors
An Interview with Stanley E. Henderson
Network Leadership
College Access Marketing
Meritocracy: The Great American Myth? A Look at Gatekeeping in Higher Education
The Progression of the College Admissions Professional
Pride on the Other Side: The Emergence of LGBT Websites for Prospective Students
Admissions Office : Student :: Vendor : ? – The Reality of an Analogy
My First D.A.S.U.M.
Interview with Jerry Lucido
Interview with Julie Posselt
2020 SEM-EP Graduate
Robyn Parr is the Executive Director in the Office of the Vice Provost at the University of Toronto. Most recently, they served as University Registrar at Toronto Metropolitan University (TMU). They have a MA (Leadership) from the University of Guelph and is a Project Management Professional (PMP). Outside TMU, Robyn has served in multiple officer positions, including President, of the Ontario University Registrars' Association (OURA).
Expertise: Continuous Improvement, Project Management, Service Excellence, Organizational Effectiveness.
SEM-EP Capstone Project: "Using Data to Inform SEM Strategies for Success at Ryerson University" introduces university stakeholders to the value of strategic enrollment management (SEM) as it relates to enrollment at the institution and outlines three strategies that leverage institutional data, research and effective practices across the sector. This paper served as a discussion point for formalizing the first strategic enrollment management plan at the university.
Jonathan has served as University Registrar at the University of Pittsburgh since 2021. He holds a Master of Science in Education from the University of Kansas and a Bachelor of Arts from the University of Missouri-Rolla (now Missouri University of Science and Technology). He previously served as Registrar at Baylor University (2011-2021), Associate University Registrar at the University of Virginia (2006-2011), and Assistant Registrar at the University of Missouri-Rolla (1999-2006). As the University Registrar at Pitt, he provides vision and leadership for the Office of the University Registrar. He collaborates across the University on issues related to academic policy and procedures, curriculum, scheduling, instructional space, registration, grades, graduation, academic records, systems, and compliance.
Doug has worked at the Ontario Universities' Application Centre (OUAC), a centralized admission application processing service for the 20 universities in Ontario, since January 1995, first as a software developer and, since September 2018, as Manager, eTranscripts. He was part of the original team which developed OUAC's EDI-based postsecondary transcript exchange system and also augmented that system for PESC XML transcripts (both high school and postsecondary). He has served as the ARUCC representative to the AACRAO SPEEDE Committee from 1998 - 2005, and again from 2011 to present. Since October 2017 he has been a Co-Chair of the Canadian PESC User Group.
Jeff Elliott has been with the University of Missouri System for over 10 years. He is the Sr. Manager of Enterprise Data Warehouse and Reporting and is responsible for data warehousing, enterprise reporting, and the enterprise budget and planning software, Hyperion. His teams support the UM System and four campuses across the state. He represents the data domain on the Division of IT Enterprise Architecture Review Board and has been involved in electronic messaging and data exchange, first in Public Health and now in Higher Education, for over 15 years. He is a pas Chair for the AACRAO SPEEDE Committee and represents AACRAO on the PESC Change Control Board. Jeff has served on the AACRAO SPEEDE Committee for over 4 years.
Tammy Johnson, Ed.D., serves as Executive Director of Doctoral Programs and Assistant Professor of Leadership Studies in the College of Education and Professional Development at Marshall University. Prior to this appointment, she served as AVP of Enrollment and Dean of Admissions at Marshall, with oversight of UG, graduate, and international admissions, as well as immigration, international student services, and student financial aid. Dr. Johnson has served as an AACRAO caucus Co-Chair, taskforce member, and has twice served as chair of the national AACRAO Admissions Policies and Practices Committee. She has presented at many state, regional, and national conferences, including AACRAO, WVACRAO, NAFSA, NASPA, WVASPA, SRCEA, ICEF, MUIPED, and AESA. Her areas of research interest include higher education administration and leadership, as well as issues broadly related to equity and access for historically underserved and/or marginalized populations. Dr. Johnson’s previously published work appears in The Chronicle of Higher Education, AACRAO SEM Quarterly, College & University Journal, NASPA and AACRAO-sponsored books and, most recently, in NACAC’s Fundamentals of College Admission Counseling textbook (2024). She holds earned degrees from The University of Charleston (B.S.), Texas Woman’s University (M.Ed.), and Marshall University (Ed.D.).
Chris provides leadership over the Office of the University Registrar. The Office of the University Registrar comprises of the areas of Academic Scheduling, Academic Records and Graduation, Credit Transfer, Graduation Planning System, Registration and Outgoing Transcripts, System Support and Compliance, and Reporting to State and Federal agencies. As a first-generation college student, Chris understands the significance higher education can have on student success. Chris has two associate degrees from Sinclair Community College, a bachelor’s degree from Park University and a master’s degree from Cleveland State University, and has completed coursework at the doctoral level. Chris has over twenty years’ experience in enrollment management and joined the Kent State team in May 2021. In addition to his work responsibilities, Chris has served as President of the Ohio Association of Collegiate Registrars and Admission Officers, and currently serves as the Co-Chair for the LGBTQIA+ Caucus for the American Association of College Registrars and Admission Officers.
Former college president and top federal policymaker Ted Mitchell became president of the American Council on Education (ACE) on September 1, 2017.
Mitchell brings a wide array of experience and accomplishments from across the higher education sector to ACE, as well as a long-standing focus on helping more students gain access to a postsecondary education and complete their degrees. His background includes service as president of a private liberal arts college, senior administrator at a state university, and trustee of a major research institution.
Mitchell was president of Occidental College from 1999–2005. He served as U.S. under secretary of education from 2014 until January 2017, reporting to the secretary of education and overseeing postsecondary education policies and programs.
Dr. Beverly Woodson Day is the Assistant Vice President of Enrollment Management & Director of UG Admissions. Prior to 2013, Beverly spent over 18 years at Texas State University in enrollment. She is active in NACAC with GWI and committees, TACAC, where she served as President, and college Board as a Regional Council member. She has contributed to articles, professional development presentations and panels. She holds a Bachelors in Physics, Masters in Developmental and Adult Education and a Doctor of Philosophy in Adult, Professional, and Community Education (APCE).
Dr. Woodson Day's capstone project for the SEM-EP included was titled: The Future of Enrollment Leadership. This literature review looked at enrollment management and the evolving concept of an enrollment leader, the challenges they face, the roles they play, and the impact they have on an institution. The research focused on attributes, skills, and issues that enrollment leaders face in the changing landscape of Enrollment Management and higher education. The foundational enrollment management concept is the evolution of the enrollment leader.
2020 AACRAO Elections - Nominations and Elections Committee Candidate
Greetings AACRAO Colleagues,
It is with great enthusiasm and humility that I accept the 2021-2022 AACRAO Leadership nomination for the Nomination and Elections Committee.
This statement will speak to my qualifications to fill the role, and what I hope to accomplish if elected. The Nomination and Elections Committee requires an individual to have a keen grasp on working collaboratively with others while exercising integrity. Currently, I am the Assistant Dean of Enrollment Management and Student Success at the Rutgers School of Health Professions. In my role, I understand the value of shared governance, and integrity while working collaboratively with others to accomplish organizational goals and strategic priorities. These skills are greatly needed for individuals serving on the Nomination and Elections Committees.
To add to my qualifications, I have been an active member of AACRAO for approximately nine years. During my membership tenure with AACRAO, I have had the pleasure of presenting a plethora of professional development sessions, and serving on a variety of Caucus/Committees including: the Vice Chair of the Black Caucus, The Vice Chair of the Women’s Caucus, the Co-Chair for the Student Success Taskforce, and a member of the Graduate and Professional Committee. This level of involvement has enabled me to network and build strong rapports and relationships with a multitude of AACRAO colleagues. Additionally, I have been honored to receive the AACRAO emerging leader award that acknowledged individuals who have made exceptional contributions to AACRAO and shows promise a rising leader. Lastly, I am active in my professional association region serving as the President-Elect for the Middle States Association of Collegiate Registrars and Officers of Admissions (MSACROA).
If elected, my platform would be to ensure that the AACRAO membership body receives an inclusive and diverse slate that serves as a representation of the AACRAO professional body, and the student, faculty, and administrative constituents that we support at our respective institutions. Additionally, I would like to work to develop a best practice manual for nomination and elections committees that can serve as a model for other professional organization of higher education.
I sincerely thank you for your consideration.
Bianca is the Assistant Dean for Enrollment Management and Student Success and the Director of the Educational Opportunity Fund (EOF) program at the Rutgers School of Health Professions. She has roughly twenty years of experience in higher education serving in a variety of leadership and academic roles. Prior to working for higher education, she counseled “at-risk” adolescents with career and educational guidance.
Fahduma joined AACRAO's Communications team in 2018. She works actively with the Caucuses in promotional material and new initiatives.
Prior to AACRAO, Fahduma worked at the National Association for Broadcasters, and Asian-American Lead where she mentored and developed AAPI youth in the D.C. metro area.
Fahduma graduated from George Mason University with a degree in Global Affairs, and a concentration in the media, communication, and culture.
Kara has worked as the Assistant Director of Membership, Operations and Publications since 2018. She holds a Masters in Ethics in Peace and Global Affairs from American University as well as a Bachelors degree from The George Washington University in Human Services and Social Justice.
Before AACRAO, she worked with the Urban Alliance preceded by a year working in Monduli, Tanzania.
Laura Avitabile Wankel, Ed.D. retired from Northeastern University in Boston, Massachusetts where she served as the Interim Vice Chancellor for Learner Engagement, Senior Advisor for Strategic Initiatives to the Senior Vice Chancellor for Educational Innovation and the Vice President for Student Affairs
Prior to Northeastern University, Dr. Wankel was at Seton Hall University where she served as Vice President for Student Affairs from 1995 to 2011. While at Seton Hall she also held titles of Vice Chancellor for Student Affairs and Vice President for Student Affairs & Enrollment Services. During her tenure she had been responsible for a variety of services and programs in enrollment management and student life. Before Seton Hall University, Dr. Wankel served as Assistant Vice President for Student Affairs and an Assistant Dean for Campus and Residence Operations at the State University of New York at Purchase. Prior to that she held student affairs positions at the University of Pittsburgh.
Dr. Wankel has been active in NASPA: Student Affairs Administrators in Higher Education serving in leadership roles at both the regional and national level including Regional Vice President, Executive Committee and Chair of the NASPA Board. Dr. Wankel has also been on the editorial boards for the NASPA Journal and the Journal of Student Affairs Research and Practice (JSARP). She was honored by the NASPA Foundation and named a Pillar of the Profession in 2015.
Dr. Wankel holds a bachelor’s degree in American History from SUNY Oneonta where she graduated magna cum laude. She holds a M.Ed. from the University of South Carolina and an Ed.D. in higher education administration from Teachers College, Columbia University. Dr. Wankel also received a certificate from the Institute for Educational Management (IEM) from the Harvard Institute for Higher Education. Dr. Wankel has served in a consulting capacity to a number of education-related projects, including, Learn and Serve America and the Corporation for National and Community Service (AmeriCorps), and the Lumina Foundation Comprehensive Student Record Project.