Photograph of Jena Black

Jena Black

Senior Director of Academic Affairs and Enrollment Operations, Emory University

Black’s higher education experience spans the SEM continuum from admissions through alumni engagement. Her current position allows her to work collaboratively with faculty, staff, and students to support student success through the use of technology and data. This work is informed by 10 years of graduate professional student advising, working with students through challenges and celebrating successes.

Linkedin: https://www.linkedin.com/in/jena-black-98723853/

Capstone: A descriptive analysis of factors that may impact on-time degree completion in a two-year, graduate professional program.

Factors Influencing On-Time Degree Completion in a Two-Year, Graduate Professional Program

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Kim Conrad

Senior Solutions Marketer at Modern Campus

Kim Conrad has 6 years of higher education sales and marketing experience in the EdTech space and was a high school teacher for two years in Kentucky.  In her current role at Modern Campus, she handles the marketing strategies around two of Modern Campus’s product lines: DIGARC and Omni CMS.  She strives to work  collaboratively with Registrars, Marketers, IT and many other departments on campus. Kim’s focus is educating the higher ed market about the Modern Campus solutions and how incorporating technology into your strategic plan can save time, money and make for a better all around experience for staff and students. 

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Michelle Mott

Consultant, Innovative Credentials Project Manager

Michelle Mott currently serves AACRAO as a consultant providing project management support to the association's innovative credential projects and initiatives. She also works as a communications consultant for Sova and manages individual projects as an independent contractor. With over 15 years of experience in higher education policy and communications, Mott has a proven track record of driving impactful campaigns and initiatives, leveraging the power of advocacy and communications to drive positive change. Previously, she served as AACRAO's director of public policy, championing policies and best practices that support the development of inclusive educational environments, diverse pathways, and successful learning outcomes. In previous roles, she led advocacy efforts and communications strategies that helped to elevate the association’s legislative impact, developing compelling narratives to educate stakeholders and advance key reforms. Mott began her career as a substitute history teacher in Mississippi.

Mott’s passion for education and the opportunities that it can afford is deeply personal, inspired by her father’s achievements as a speaker of English as a second language and the first in his family to earn a bachelor’s degree. Her own academic journey includes a master’s degree in history and public policy from George Washington University and a bachelor’s degree in history from Millsaps College.

Brenda Selman

Assistant Vice Provost and University Registrar, University of Missouri-Columbia

Brenda Selman serves as the Assistant Vice Provost for Enrollment Management and the University Registrar for the University of Missouri, in Columbia (a.k.a. Mizzou!) Her entire career has been in higher education, primarily in admissions, registration and enrollment management.  During her 20 plus year tenure at the Mizzou she has focused on continued improvement in service to the campus community, leading the implementation of the student information system, moving services to online delivery, streamlining policies and removing barriers in processes to enhance student retention and success.  She is currently leading contributor to campus efforts related to Alternative Digital Credentials and a new degree audit and planning system. Brenda’s portfolio includes the MU Student Veterans Center and the MU Student Information System, as well as the Office of the University Registrar. Prior to working at the MU, Brenda worked in a variety of roles at the University of Kansas including Assistant Director of Admissions and Associate Registrar.

Brenda has been active in AACRAO for over 30 years.  She is currently serving on the Vice President for Admissions and Enrollment Management. She formerly held the positions of chair of the Enrollment Management and Student Success and Federal Compliance Committee committees.  She’s participated in Hill Day, served as a member of the Nominations and Elections Committee, and the AACRAO Student Identity Workgroup as well as the Comprehensive Learner Record AACRAO/NASPA and a regular presenter at the Annual Conference.

Brenda is a member of MACRAO (Missouri) and held numerous leadership positions including President, Treasurer, Vice President for Government Relations and various committee chairs.  She is also an honorary member of KACRAO (Kansas) where she was Vice President for Records and Registration, and chaired a variety of committees.

AACRAO Role: Vice President for Admissions and Enrollment Management - Board of Directors

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Dr. Kelley Brundage

University Registrar at Kansas State University

For the past twenty-five years, I have been blessed with many opportunities and learning moments, especially from my colleagues in AACRAO.  Just like the majority of those in our industry, I did not major in this, nor did I expect to find myself holding the position of University Registrar at some point.  I had a few wonderful mentors and peers who saw something in me and helped me grow and develop by introducing me to our wonderful organization and then allowing me the opportunity to attend a meeting. 

I have a unique insight having worked in various aspects of Enrollment Management – in Admissions, Financial Aid, and Registrar offices which helped create more of a connection of how all of our work is intertwined.  These experiences and interactions, along with the confidence of my direct leadership helped my passion grow.  Not just from attending the annual meetings, or serving on a committee but being given the opportunity to use my own skills and knowledge by stepping up to help as a committee chair, PAC Coordinator and then ultimately helping to plan as the Chair our first ever Virtual Annual meeting {2021}. 

And I am not done, I continue my service with additional committees and wherever else I am called.  I want to continue that service and wish to continue contributing to the future of our professions.  I want to see us all become 22nd-century leaders, not just supporting the 21st century but for us to work beyond anything we will see in our lifetime.  There is so much great work we are doing, out-of-the-box thinking, and new ways to move our paths in a better direction. I learn something new every day – have for my twenty-five years in higher education and am unwavering in my commitment to moving the needle in doing more for our profession.  I

Beth Warner

Deputy University Registrar, University of Wisconsin-Madison

Beth Warner is the Deputy University Registrar at the University of Wisconsin-Madison. She holds a B.A. from Wartburg College and an M.S. from the University of Wisconsin-LaCrosse. Warner has served WACRAO and AACRAO in varying positions since 2006. Warner is a 2024 AACRAO Congressional Hill Day Advocate. Warner was on the Women Supporting Women For the Record Podcast and currently serves on the Student Academic Records Committee. Her LinkedIn is: https://www.linkedin.com/in/bethwarner/

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Jill Rodgers Lash

Associate University Registrar at University of the Pacific

Over the last five years, actively engaging in AACRAO, the organization that supports the development of our entire profession, has been fulfilling and rewarding. At the 2022 conference, I chaired the Graduate and Professional Schools Committee and presented on telecommuting. I also volunteered at the Portland Booth and at the First-Time Attendee Session. In previous years, I have presented on social justice in our everyday jobs, negotiation skills, curriculum and more. I’ve also spoken on a social justice focused panel and worked to begin a social justice listserv. I love giving back and offering my service, and am eager to continue doing so in new ways.

My perspective comes from working at a private institution where many of the students my office serves, study in the health professions. I strongly value the support and experiences I have gained through AACRAO in the Graduate and Professional Schools Committee, attending some AAPI Caucus meetings and events, and other formal and informal AACRAO groups.

Photograph of Rita Dunston.

Rita Dunston

Registrar at the University of Mary Washington

Currently, I am in my thirteenth year serving as the Registrar at the University of Mary Washington. My prior higher education experience includes undergraduate and graduate admissions and TRIO programs. Additionally, my experience encompasses HBCUs, predominately white institutions, and community colleges.  With over 25 years of higher education experience, I am a proven leader who communicates effectively, evaluates information analytically, and promotes inclusion, diversity, equity, and access. These years of experience have allowed participation in AACRAO membership at state, regional, and national associations. As a result of the many years of participation, I have developed a national network of association members who are potential candidates to serve in leadership positions.

Further, as an active member of the associations, I have presented with colleagues from my respective institution, other institutions as well as vendor presentations. The presentations and workshops have consisted of Electronic Exchange of PDF Transcripts (VACRAO, 2014) with National Student Clearinghouse; Implementation of Electronic Transcripts (SACRAO, 2015); We Can Be Social (AACRAO, 2017); Five Dysfunctions of a Team (AACRAO, 2022).

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Jonathan Reece

University Registrar at University of North Carolina at Charlotte

My entire 27-year career has been in higher education. I have had the pleasure to work under, with, and alongside many colleagues over the years, who have provided mentorship and friendship to me. My involvement and continued support of associations like AACRAO gives me the opportunity to pay it forward.

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Joseph Wolk

Registrar at Bridgewater State University

Connection, Inclusion, and Engagement are three principles I believe are key to the work of AACRAO. The power of AACRAO is only as strong as the members they serve and is dependent on engaging its membership with current and relevant opportunities to foster professional growth and build a network of connected colleagues.

Now more than ever it is critical that we ensure the voices of our membership is represented whether that be through nominations or voting, opportunities to present at an event, or collaborating to support one of AACRAO’s key initiatives. As the pressure continues to build across the field of higher education to reassert its value, its imperative that we foster connections, and ensure membership is engaged and presented with opportunities to share their story and help shape the future of AACRAO.

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Katherine Norris

Registrar at North Central College

As members of the higher education community, we all know how valuable it is to give back to our peers, which is one of the many reasons to have joined AACRAO. The opportunity to give back by selecting from the many talented and engaged members who wish to participate in AACRAO in the capacity of a board member is a commitment not to be taken lightly and one that I would be honored to take on. As President of Illinois-ACRAO, I knew the value of having engaged members participate in the running of the organization and planning of events. As a committee chair with AACRAO, I’ve felt the impact when engagement was lacking or leadership was waning.

Photograph of Michelle Kelley.

Michelle Kelley

Registrar

I have served on the State & Regionals Committee as a member, co-chair, and chairperson over the last several years.  During my time on the committee, I have enjoyed our role of bringing leaders from state/regional organizations together to share their best practices and innovative ideas.  It been exhilarating to learn new ideas from so many; but honestly, the best part has been meeting and getting to know such wonderful people from institutions all over the country (and sometimes beyond).

I value the professional growth I acquire by participating in AACRAO Leadership.  It's a great opportunity for me personally and also a way for me to help keep the organization stay strong by participating as an active member. 

My involvement at the national level with AACRAO and at the state level at president-elect, president, past-president, and member of the Nominations & Award Committee of Wisconsin ACRAO (WACRAO), I've learned that what appears to be easy in terms of running an organization is anything but -- it takes a great deal of time and dedication by a lot of people to keep the organizations thriving, and for beneficial conferences and annual meetings to happen every year.

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Portia LaMarr

Product Manager, The Ohio State University

Portia has worked in higher education for over 10 years, holding roles in scheduling and degree audit. While learning and working in higher education, she has maintained the focus of student and regained a focus in technology and has become a Product Manager within the Office of Technology and Digital Innovation, assisting in enhancing the student experience through our web and mobile applications. In addition to student work, she also works in fostering an environment of diversity and inclusion and served as the Chair of her former department’s Diversity and Inclusion Council, co-host on AACRAO’s podcast H.E.A.R.D. (Higher Education and Real Diversity) and serves as the AACRAO Black Caucus Social Media Vice Chair.

Portia currently serves as AACRAO’s Group VII’s Program Coordinator and a member of Tech and Transfer Summit Advisory Committee. She is also the outgoing 23/24 member of the Nominations and Elections Committee.

Photograph of Sofia ALmeda Montes.

Sofia Almeda Montes

University Registrar at UTRGV

Sofia has served in several positions for the Texas Association of Collegiate Registrars and Admissions Officers, including as Past-President, and having served on the executive committee of the Southern Association of Collegiate Registrars and Admissions officers.

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Ken McVearry

Senior Specialist Postsecondary Data Partnerships, National Student Clearinghouse

Ken McVearry is a senior specialist for the Postsecondary Data Partnership -- a first-of-its-kind nationwide effort to help institutions mobilize for student success and equity via comprehensive data, dashboards, and centralized reporting -- at the National Student Clearinghouse.
As part of his role with the Postsecondary Data Partnership, Ken serves the evolving needs of the higher education industry by advocating for improved student success and outcomes via data informed decision making.
Prior to joining the Clearinghouse, he served as the chief student affairs officer and dean of students at a private liberal arts university. Ken has held various positions in support of student engagement throughout his over 20-year career.
Ken holds a B.A. in political science from Loyola University Maryland and an M.Ed. in experiential learning and development from Plymouth State University.

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Frank Blalark

Associate Vice Provost and University Registrar, Duke University

Frank joined the Office of the University Registrar at Duke University in August 2015. He comes to Duke from Purdue University, where he served as the University Registrar. Prior to that, he worked as Director of the Office of the Registrar at the University of Minnesota - Twin Cities, where he received his PhD in Education Policy and Administration, with a concentration in Higher Education Administration. He is originally from Las Vegas, Nevada.

Portrait of Coursedog CEO Justin Wenig

Justin Wenig

CEO & Co-Founder, Coursedog

LinkedIn

Justin Wenig is the CEO & Co-Founder at Coursedog. He graduated from Columbia University with a B.A. in Computer Science and moved on to make the Forbes 30 Under 30 list in 2021.

Photograph of speaker Michael Rao.

Michael Rao

President of Virginia Commonwealth University

Michael Rao, Ph.D. serves as the fifth president of Virginia Commonwealth University and VCU Health System. He is also a tenured professor in the VCU College of Health Professions.

Under President Rao’s leadership, 26 graduate schools and programs are ranked in the top 50 in the nation by U.S. News & World Report; sponsored research reached $363 million in 2021, a record-breaking amount for VCU; and 4- and 6- year graduation rates of 44% and 66% are above the national average for public universities.

With Rao as leader, VCU is among the few U.S. institutions that are both a Carnegie Foundation-designated R1 doctoral university and have community engagement status. VCU Health System is a safety-net health system that is also the region’s level one trauma center and one of the few providing tertiary and quaternary levels of care. VCU Medical Center is ranked the No. 1 hospital in Richmond and is among the top 100 hospitals in the nation. Additionally, VCUarts Qatar — located in Doha’s Education City — is internationally recognized for excellence in art and design.

President Rao’s mission to put students and patients first is reflected in VCU’s recalibrated strategic plan, Quest 2028. Revised to meet the needs of the VCU community post-pandemic, the plan allows the university to better meet the needs of the university and academic medical community. It is focused on improving the experience of students and patients, strengthening educator and researcher compensation, and increasing national prominence through research.

Rao serves as chair of the Virginia Bio+Tech Partnership Authority, which is focused on expanding the region’s pharmaceutical manufacturing capabilities. He is a board member with the Coalition of Urban Serving Universities, for whom he serves as its representative for the Association of Public and Land-Grant Universities. Rao is a member of the senior executive advisory committee for the Northern Virginia Technology Council, a trade association dedicated to advancing the region’s efforts as a global leader in technology. He serves as chair for the American Council on Education, a national organization of higher education leaders focused on shaping policy that supports students and serves the public good. He is past chair of the Virginia Council of Presidents, a consortium of leaders serving the commonwealth’s colleges and universities.

President Rao holds a bachelor’s degree from the University of South Florida and a Ph.D. from the University of Florida. Rao’s career in higher education began in California in 1992, when he became president of Mission College. He went on to serve as chancellor of Montana State University – Northern and president of Central Michigan University.

He and his wife, Monica — a watercolorist and graphic designer — have two sons.

Photograph of speaker Lane Trotter.

Lane Trotter, Ph.D.

President of Camosun College

Lane Trotter joined Camosun College as its President on January 1, 2022. Lane served as President and CEO at Langara College for eight years from January 2014 to December 2021. Prior to joining Langara he served as the Senior Vice President, Academic, at Fanshawe College in London, Ontario. While he was in Ontario, he contributed his expertise to Colleges Ontario, the umbrella organization representing all 24 Ontario colleges, serving as both Chair and Vice Chair of the Coordinating Committee of the Vice Presidents Academic, as an expert panelist for the Ontario Ministry of Training, Colleges, and Universities’ visioning sessions for all 24 colleges and 20 universities in 2012, participated in the development of Colleges Ontario’s proposal to offer three-year applied and four-year honours degrees, and was one of the lead authors for the creation of a province-wide Ontario Online Institute.   

Lane has also served as a Dean at the British Columbia Institute of Technology (BCIT) and at St. Clair College in Windsor, Ontario. While at BCIT, he was instrumental in the development of the education and business plan for the Aerospace Campus, which opened in 2007. He also spent a number of years serving in different roles in BC’s Ministry of Advanced Education. Lane served as the Chair of the Council of Presidents of BC Colleges between 2015-2017 and, in 2017, served as the Campaign Chair for the United Way of the Lower Mainland. He also served on the Board of Governors of the Business Council of BC. He earned his Doctorate of Education from Simon Fraser University (2010) and holds a Master of Public Administration from the University of Victoria (1992).

Photograph of speaker Robert Gould.

Robert Gould

Vice President for Strategic Enrollment Management

Robert currently serves as vice president for strategic enrollment management at Augsburg University in Minneapolis, Minnesota. He has a proven record of consistent enrollment leadership success. He has led four years of progressive results at Augsburg, welcoming the largest and most diverse entering classes in its 153-year history. 

Robert’s vision at Augsburg is to flip the enrollment management strategy and remove barriers so that the university applies to the student. The COVID-19 pandemic, ongoing racial injustice, and the great resignation underscored the potential for this “inside out” change. He circled with a cadre of innovative team members and partners like the Minnesota Office of Higher Education; APR (Applied Policy Research); the Art & Science Group; Spark 451; Marie Bigham, founder and executive director of ACCEPT (Admissions Community Cultivating Equity & Peace Today); and Nicole Johnson, founder of the Harriet Tubman Effect Institute. The culmination of these strategic collaborations led to the university launching “Augsburg Applies To You” in fall 2022. Augsburg is making the major shift from a “gatekeeper” model of admissions to an enrollment experience focused on student belonging. This new strategy includes a totally new way to be admitted and a new approach to student engagement that is connected to first-year student success.  

Robert’s career spans multiple tuition-driven institutions, both public and private, open and selective admissions, offering undergraduate, graduate, and professional programs. In the middle of his career he served as a vice president for finance and administrative operations for eight years—a valuable experience that continues to inform his vocation of enrollment management. Having learned as much from his failures as his successes, Robert draws inspiration from the poem “The Guest House” by Jalaluddin Rumi. He views his DEI posture of being a “Belonging Adventurer” as a form of powerful personal healing.