Frank Blalark Profile Picture

Frank Blalark

Associate Vice Provost and University Registrar, Duke University

Frank joined the Office of the University Registrar at Duke University in August 2015. He comes to Duke from Purdue University, where he served as the University Registrar. Prior to that, he worked as Director of the Office of the Registrar at the University of Minnesota - Twin Cities, where he received his PhD in Education Policy and Administration, with a concentration in Higher Education Administration. He is originally from Las Vegas, Nevada.

Portrait of Coursedog CEO Justin Wenig

Justin Wenig

CEO & Co-Founder, Coursedog

LinkedIn

Justin Wenig is the CEO & Co-Founder at Coursedog. He graduated from Columbia University with a B.A. in Computer Science and moved on to make the Forbes 30 Under 30 list in 2021.

Photograph of speaker Michael Rao.

Michael Rao

President of Virginia Commonwealth University

Michael Rao, Ph.D. serves as the fifth president of Virginia Commonwealth University and VCU Health System. He is also a tenured professor in the VCU College of Health Professions.

Under President Rao’s leadership, 26 graduate schools and programs are ranked in the top 50 in the nation by U.S. News & World Report; sponsored research reached $363 million in 2021, a record-breaking amount for VCU; and 4- and 6- year graduation rates of 44% and 66% are above the national average for public universities.

With Rao as leader, VCU is among the few U.S. institutions that are both a Carnegie Foundation-designated R1 doctoral university and have community engagement status. VCU Health System is a safety-net health system that is also the region’s level one trauma center and one of the few providing tertiary and quaternary levels of care. VCU Medical Center is ranked the No. 1 hospital in Richmond and is among the top 100 hospitals in the nation. Additionally, VCUarts Qatar — located in Doha’s Education City — is internationally recognized for excellence in art and design.

President Rao’s mission to put students and patients first is reflected in VCU’s recalibrated strategic plan, Quest 2028. Revised to meet the needs of the VCU community post-pandemic, the plan allows the university to better meet the needs of the university and academic medical community. It is focused on improving the experience of students and patients, strengthening educator and researcher compensation, and increasing national prominence through research.

Rao serves as chair of the Virginia Bio+Tech Partnership Authority, which is focused on expanding the region’s pharmaceutical manufacturing capabilities. He is a board member with the Coalition of Urban Serving Universities, for whom he serves as its representative for the Association of Public and Land-Grant Universities. Rao is a member of the senior executive advisory committee for the Northern Virginia Technology Council, a trade association dedicated to advancing the region’s efforts as a global leader in technology. He serves as chair for the American Council on Education, a national organization of higher education leaders focused on shaping policy that supports students and serves the public good. He is past chair of the Virginia Council of Presidents, a consortium of leaders serving the commonwealth’s colleges and universities.

President Rao holds a bachelor’s degree from the University of South Florida and a Ph.D. from the University of Florida. Rao’s career in higher education began in California in 1992, when he became president of Mission College. He went on to serve as chancellor of Montana State University – Northern and president of Central Michigan University.

He and his wife, Monica — a watercolorist and graphic designer — have two sons.

Photograph of speaker Lane Trotter.

Lane Trotter, Ph.D.

President of Camosun College

Lane Trotter joined Camosun College as its President on January 1, 2022. Lane served as President and CEO at Langara College for eight years from January 2014 to December 2021. Prior to joining Langara he served as the Senior Vice President, Academic, at Fanshawe College in London, Ontario. While he was in Ontario, he contributed his expertise to Colleges Ontario, the umbrella organization representing all 24 Ontario colleges, serving as both Chair and Vice Chair of the Coordinating Committee of the Vice Presidents Academic, as an expert panelist for the Ontario Ministry of Training, Colleges, and Universities’ visioning sessions for all 24 colleges and 20 universities in 2012, participated in the development of Colleges Ontario’s proposal to offer three-year applied and four-year honours degrees, and was one of the lead authors for the creation of a province-wide Ontario Online Institute.   

Lane has also served as a Dean at the British Columbia Institute of Technology (BCIT) and at St. Clair College in Windsor, Ontario. While at BCIT, he was instrumental in the development of the education and business plan for the Aerospace Campus, which opened in 2007. He also spent a number of years serving in different roles in BC’s Ministry of Advanced Education. Lane served as the Chair of the Council of Presidents of BC Colleges between 2015-2017 and, in 2017, served as the Campaign Chair for the United Way of the Lower Mainland. He also served on the Board of Governors of the Business Council of BC. He earned his Doctorate of Education from Simon Fraser University (2010) and holds a Master of Public Administration from the University of Victoria (1992).

Photograph of speaker Robert Gould.

Robert Gould

Vice President for Strategic Enrollment Management

Robert currently serves as vice president for strategic enrollment management at Augsburg University in Minneapolis, Minnesota. He has a proven record of consistent enrollment leadership success. He has led four years of progressive results at Augsburg, welcoming the largest and most diverse entering classes in its 153-year history. 

Robert’s vision at Augsburg is to flip the enrollment management strategy and remove barriers so that the university applies to the student. The COVID-19 pandemic, ongoing racial injustice, and the great resignation underscored the potential for this “inside out” change. He circled with a cadre of innovative team members and partners like the Minnesota Office of Higher Education; APR (Applied Policy Research); the Art & Science Group; Spark 451; Marie Bigham, founder and executive director of ACCEPT (Admissions Community Cultivating Equity & Peace Today); and Nicole Johnson, founder of the Harriet Tubman Effect Institute. The culmination of these strategic collaborations led to the university launching “Augsburg Applies To You” in fall 2022. Augsburg is making the major shift from a “gatekeeper” model of admissions to an enrollment experience focused on student belonging. This new strategy includes a totally new way to be admitted and a new approach to student engagement that is connected to first-year student success.  

Robert’s career spans multiple tuition-driven institutions, both public and private, open and selective admissions, offering undergraduate, graduate, and professional programs. In the middle of his career he served as a vice president for finance and administrative operations for eight years—a valuable experience that continues to inform his vocation of enrollment management. Having learned as much from his failures as his successes, Robert draws inspiration from the poem “The Guest House” by Jalaluddin Rumi. He views his DEI posture of being a “Belonging Adventurer” as a form of powerful personal healing.

Nicole Johnson

Founder and Creative Director

Founder and creative director of Javanna Productions M.O.V.E. and the Harriet Tubman Effect Institute, works to dismantle systemic oppression and white supremacist culture within industries and institutions through storytelling.

Recently Nicole stepped into the role of Diversity, Equity and Inclusion at Mathison.io where she leads the company's DEI client engagement and internal DEI transformation. Nicole is also the creator of EDIFY, a 5 step dismantling systemic oppression program that is designed to shift the culture in institutions, schools, and artistic organizations. Nicole is a member of SAG-AFTRA with a Master's Degree in Education Leadership from NYU Steinhardt.

Photograph of James Makokis SEM Plenary Speaker

Dr. James Makokis

Two Spirit Doctor - LGBTQ2S, Indigenous, Diversity & Inclusion Expert

Dr. James A. Makokis is a Nehiyô (Plains Cree) Family Physician from the Saddle Lake Cree Nation in northeastern Alberta and the recent winner of Season 7 of “The Amazing Race Canada” with his husband Anthony Johnson as “Team Ahkameyimok” (“Never give up” in the Plains Cree language). They used their time on the show to bring attention to important issues like never before. He is known for his Two Spirit resilience and decolonizing medicine to bring Indigenous cultural safety to the healthcare system.

Anthony Johnson SEM Plenary Speaker

Anthony Johnson

LGBTQ2S+, Two-Spirit and Diversity Expert

Anthony Johnson is a Two-Spirit Keynote Speaker, LGBTQ2S+ Advocate, and ED&I Expert. Before moving to Canada, Anthony worked as a community outreach personnel specializing in working with others on their personal challenges related to mental health and self identity. He has also worked as a consultant and contractor for First Nation Communities specializing in community reinvention, community restoration, and healing.

Anthony now uses his powerful story to bring awareness for LGBTQ & Indigenous Equality, and his artistic way to approach each event helps bring audiences new learning opportunities for them to reflect on and implement in their lives.

 

Headshot of Caroline Casagrande.

Caroline Casagrande

Deputy Asst. Secretary for Academic Programs, Bureau of Ed. and Cultural Exchanges, DOS

Caroline Casagrande is the Deputy Assistant Secretary for Academic Programs in the U.S. Department of State’s Bureau of Educational and Cultural Affairs (ECA). The programs supported by her office include: Fulbright Scholarships, Humphrey Fellowships, Gilman Scholarships, overseas American Spaces, undergraduate exchanges, teacher exchanges, the promotion of U.S. higher education overseas and study abroad for Americans, and English and foreign language study programs.

Previously, Ms. Casagrande served as the Special Advisor to ECA Assistant Secretary Marie Royce, providing senior-level advice on the formulation of public diplomacy programming to support the National Security Strategy. She has led new initiatives on a broad range of educational and cultural exchange programming to support global women’s economic empowerment, religious freedom, and countering state-sponsored disinformation.

A life-long public servant, Ms. Casagrande served in the New Jersey General Assembly representing the 11th and 12th Legislative Districts from 2008 to 2016, rising to Deputy Republican Leader. She is the youngest woman assembly member ever elected in New Jersey, and a member of the first all-female delegation to represent a New Jersey Legislative District. Prior to serving in the New Jersey Assembly, she was a partner in the law firm of Menna, Supko & Casagrande in Shrewsbury, NJ. She has served as township attorney and special counsel for municipalities throughout New Jersey. Ms. Casagrande served as Director of the Young Women’s Leadership Institute from 2010-2016, which she developed to expose high school seniors to careers in public service. She has been an honorary fellow of Rutgers University’s Eagleton Institute of Politics since 2015. She is an exchange alumna, having participated both as an American Council of Young Political Leaders (ACYPL) delegate to Nepal in 2010 and as an ACYPL fellowship recipient at the East-West Center in 2015 from where she traveled to India as part of a delegation of young parliamentarians.

A New Jersey native, Ms. Casagrande holds a J.D. from Rutgers School of Law – Camden and a B.S. in political science from Pennsylvania State University. While in college, Ms. Casagrande interned in the new democratic government of South Africa.

Emma Miller, Ph.D.

South Texas College

Sarah Kessler Headshot

Sarah Kessler

Associate Registrar, University of Georgia

Sarah has a demonstrated history of working in higher education to increase accuracy and efficiency. She has been the Associate Registrar for Academic Student Record Support Services at the University of Georgia since 2017. Sarah came to UGA from Youngstown State University, where she was the Associate Director of Records in the Office of the Registrar for 5.5 years. She began her higher education career at Western Kentucky University in 2006 in Graduate Studies and Research.

Over the years, Sarah has participated in state and regional AACRAO organizations in Ohio, Kentucky, Georgia, the Southeast, and Great Lakes. Sarah became a member of the Women’s Caucus in 2021 and has been Co-Chair for Professional Activities, Vice-Chair, and is currently serving as the Chair. Sarah would like the Women’s Caucus to continue to host webinars and other events to provide timely content that can empower caucus members.

Sarah earned her undergraduate degree from Bowling Green State University and a Master of Arts in Political Science at Texas A&M University.

jeff-von-munkwitz-smith-1-w400

Dr. Jeff Von Munkwitz-Smith

Senior Consultant at AACRAO

Dr. Jeffrey von Munkwitz-Smith has over 40 years of higher education experience in University Registrar functions, enrollment management, and as a faculty member. He is a past president of AACRAO and past Editor-in-chief of AACRAO’s College and University journal.
 
Dr. von Munkwitz-Smith retired from Boston University as Assistant Vice President and University Registrar. He expanded the role of the department in academic policy development, oversight of the University Bulletin, and in transfer credit evaluation. He led efforts to renovate classrooms and improve teaching and learning spaces.
 
Dr. von Munkwitz-Smith previously served as University Registrar and Director of Summer Programs at the University of Connecticut. He led efforts to implement new student systems and improved services to students and faculty. He was chair of the University’s Retention and Graduation Task Force.
 
As Director of Summer Programs, he better aligned course offerings with student needs and significantly increased the amount of revenue generated for the academic enterprise. Dr. von Munkwitz-Smith was a core member of space planning and academic facilities construction committees. He previously served in a variety of positions at the University of Minnesota.
 
Dr. von Munkwitz-Smith served on the Board of Directors of the College and University Machine Records Conference (CUMREC), the Program Committee for the first Educause conference and on the Educause Professional Development Committee. He was Director of the AACRAO Technology Conference and chaired the AACRAO working group on professional competencies and proficiencies. He has been a frequent presenter on technology in student services, retention and graduation, FERPA, and space planning and management. He has been published in Business Officer, College and University, and Educause Quarterly.
 
Dr. von Munkwitz-Smith holds a Bachelor of Arts in Philosophy and Religious Studies from Macalester College and a Doctor of Philosophy in South Asian Languages from the University of Minnesota.
 

Picture of Rob Shomaker

Rob Shomaker

Senior Vice President, CUPA-HR

Rob Shomaker is the senior vice president for The College and University Professional Association for Human Resources (CUPA-HR). Initially hired as a database manager in 2003, Rob was the first hire in Knoxville, Tennessee after CUPA-HR moved from Washington, D.C. As CUPA-HR has grown and evolved, Rob has grown along with the organization and has subsequently been promoted 5 times. He has served in a vice president role since 2011. Currently, he oversees an incredible team who drive membership, communications and marketing, conferences and events, research, IT, accounting, and partner management for the organization. He is also involved with multiple national board committees and is regularly engaged in the financial, budgetary, and strategic direction of the association. Rob serves as an External Board Member in the AACRAO Board of Directors. Rob has a bachelor’s degree from the University of Tennessee, an MBA from East Tennessee State University, holds multiple certifications, and is an Eagle Scout. He is also a member of the knox.biz 40 Under 40 class of 2019. When he isn’t having fun with his CUPA-HR colleagues, Rob can be found playing with his two little girls, wrenching on an old car, or engaged in the community through his service with various local nonprofits.

Andrew M. Frazier, Ed.D.

Vice President for Student Life at Johnson University

Andrew M. Frazier, Ed.D., is Vice President for Student Life at Johnson University in Knoxville, TN, where he is also Adjunct Instructor, teaching courses in First-Year Cornerstone, Senior Capstone, and Biblical Studies. Previously, he was university registrar. He has served at Johnson University since 2013 with experience in the Office of Admissions, the Registrar’s Office, and now the Student Life Office. He earned his Doctor of Education degree through the University of New England in Educational Leadership, wherein he focused his dissertation on the role academic advising played in the student success of first generation college student seniors. His research interests include higher education leadership, student success initiatives, student community development, academic advising, and the intersection of faith-based values in educational formation.

Reimagining the Registrar: Roles, Responsibilities, and Relationships 

Picture of Paul H. Anderson

Paul H. Anderson (1936-2022)

Associate Dean and University Registrar Emeritus


Paul H. Anderson, Associate Dean and University Registrar Emeritus at Furman University, died on April 19, 2022 of natural causes, in his home. He is survived by his wife of 61 years, Bobbi, his sons Paul Andrew Anderson Esq. and his wife Kristina of Aiken, South Carolina, Dr. Sean Anderson of Ithaca, New York and his buddy, granddaughter Kalypso of East Calais, Vermont.

Paul is remembered for his dedicated principles and ability to resolve issues before they became problems along with his good humor and amazing work ethic.  Early in his time at Furman he was proud to work with Joe Williams and the basketball team as the team academic advisor and free-throw guru. He was also proud to be the softball pitcher for the (Furman) Gators, a champion intramural softball team until he was in his mid 50s.  He golfed badly with the Purple and White but loved the camaraderie.  He loved his family first, but sports were up near the top – “Go Phillies!”

Paul illustrious leadership career commenced with his election as President of the  Middle States Association of Admissions Officers and Registrars (MSACRAO 1974-75), Carolinas Association of Admissions Officers and Registrars (CACRAO 1987-88), the Southern States Association of Admissions Officers and Registrars (SACRAO 1990-91), and ultimately President of the American Association of Collegiate Admissions Officers and Registrars (AACRAO 1998-99) where he was instrumental in guiding AACRAO during a turbulent time in the organization. Among the many well-deserved awards included: 1975 MSACRAO Honorary Membership, 1992 CACARO Chris Murphy Award of Excellence, 1999 AACRAO’s prestigious APEX Award for Student Success, 2000 CACRAO Zaire McCoy Honorary Membership, 2001 SACRAO Distinguished Service and Honorary Membership and 2001 AACRAO Honorary Membership.

Paul’s advocacy and commitment to help others is extended by his family’s wishes to direct any honorariums and donations to the World Central Kitchen that provide meals in response to humanitarian, climate, and community crises, most recently Ukraine. To donate in Paul H. Anderson’s name https://donate.wck.org/give/396273/#!/donation/checkout

 

Photograph of David Paltza

David Paltza

Peer Mentor Coordinator - AACRAO

David has served in higher education literally from coast to coast (from Los Angeles, CA to Richmond, VA) for over 15 years, in leadership for admissions, records, student advising, and institutional effectiveness. Before that, he worked in financial advising and business analysis, thus enjoys bringing an eye for efficiency, innovation, and org-wide change.

He has been involved with AACRAO over the past decade, as a co-chair of committees, presenter, and Community and Content Facilitator, as well as regional ACRAOs including PACRAO, RMACRAO, IACRAO, SACRAO, and VACRAO. With his B.S. in Business Management and M.S. in Organizational Psychology, he is now pursuing his EdD in Educational Leadership and Organizational Innovation and hopes to empower his AACRAO colleagues as much as they empower him.

Simply put, David’s driving passion is to invest in others toward their passions. For this reason, he is also a certified strengths coach and career advisor, consulting for individuals and organizations in L&D and DEI, including businesses, churches, and community groups. He has been privileged to travel across 12 countries, and 4 continents to serve with orphanages, churches, rehab centers, and schools for practical and spiritual outreach, education, leadership training, and micro-enterprise development.

In between these activities, he enjoys mixed martial arts, music composition, OCRs (obstacle course races), and sushi. David welcomes anyone to connect with him for networking and peer development!

John Dailey

Chief of Police at Duke University

John Dailey is Chief of Police at Duke University. He served as a U.S. Army officer after graduating from Wake Forest University. He was the assistant police chief at N.C State University and has been the police chief for Duke University and the Duke University Hospitals since 2009. Dailey earned his M.P.A. form N.C. State and a graduate certificate in community preparedness and disaster management from the University of North Carolina at Chapel Hill. He is a graduate of the FBI National Academy.

Travel Prepared and Travel Well: Advice for New (and Experienced) Admissions Professionals

Rick Clark

Assistant Vice Provost, ED, Undergraduate Admissions, Georgia Institute of Technology

Rick Clark is Assistant Vice Provost and Executive Director of Undergraduate Admissions at the Georgia Institute of Technology. He is a member NACAC’s Committee on Leadership in College Admission, and past chair of both the national Government Relations Committee and Georgia Tech’s Staff Council. Over the last six years, he has written a regular blog on the college admissions process, and last year began The College Admission Brief, a podcast for students considering or applying to college. He is the co-author of both the book and workbook The Truth about College Admission: A Family Guide to Getting In and Staying Together.

Travel Prepared and Travel Well: Advice for New (and Experienced) Admissions Professionals

Andy Altizer

Emergency Manager, Westminster Schools

Andy Altizer is the Emergency Manager at Westminster Schools in Atlanta.  He previously served as the director of emergency management at Kennesaw State University for seven years, director of emergency preparedness at the Georgia Institute of Technology for eight years, and the critical infrastructure protection manager at Georgia Emergency Management for more than four years. Altizer also served in the U.S. Army as an active-duty artillery officer, and various positions in the reserve component, including returning to active duty in 2002 and serving in Afghanistan as an inspector general.

Travel Prepared and Travel Well: Advice for New (and Experienced) Admissions Professionals

Headshot of Kristin Waters.

Kristin Albright Waters, Ed.D.

Chief Enrollment Officer and Registrar at Bank Street College of Education

Kristin Albright Waters, Ed.D., currently serves as the Chief Enrollment Officer and Registrar at Bank Street College of Education in New York, NY. In her role, she is responsible for implementing and managing the one stop enrollment center, enrollment management, and registrar services. Before her time Bank Street, Kristin served as the director of enrollment services at BMCC and implemented the college’s first one stop enrollment center. Before moving to New York, Kristin served UMBC as both an associate director of admissions and assistant registrar for enrollment and scheduling. She holds a Bachelor of Arts in Psychology from Millersville University of Pennsylvania, a Master of Arts in Education from Virginia Tech, a Master of Business Administration from Capitol College, and a Doctor of Education, Educational Leadership from Frostburg State University. 

Teleworking: How Understanding its History Will Benefit Institutions Today