Emotional intelligence plays a large role in effective communication, especially in a professional setting. Understanding what it is and how to improve it can help mitigate conflicts which otherwise might affect you and your team's productivity and general wellbeing. 

 

Join Carolyn Miller and Lisa O'Connor from St. George's University on January 31 as they lead a virtual workshop that will help you:

• Assess your own emotional intelligence
• Identify and understand what triggers negative responses in you, and how your own behavior may trigger negative responses in others
• Strategize ways to mitigate and resolve conflict