As the number and types of systems registrars offices interact with or manage has increased, the need for structured user acceptance testing (UAT) has also increased. Understanding the need and creating an extensible, repeatable, collaborative process
will go a long way to making your life simpler when the need for testing rolls around (and it will).
Tara Sabbagh, Associate Registrar at American University
Paula Palhus, Assistant Registrar at American University
Joe Papari, Director of Enrollment Services for Student Systems and Technology at Southern Methodist University