Civitas Learning Student Success Impact Report | 2023

August 18, 2023
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Young student enjoying university.

Sponsored by Civitas Learning

In the latest Student Success Impact Report, Civitas Learning examined a range of student success services, from advising appointments to library resources, to identify key trends and insights across our partners. This analysis spans 18 months between the summer of 2021 and the end of the calendar year 2022. It encompasses over 500 initiatives across 48 institutions, serving 3.9 million students.

The full 28-page report shares many findings, from high-impact practices to cautionary tales about strategies that may cause more harm than good. The impact is measured using the percentage-point (PP) lift that each type of initiative had on persistence, a leading indicator of student success.

Here we share a few highlights from our community:

  • Invest in Faculty Development

  • Well-Designed Early Alert Programs Matter

  • Student-Driven Degree Planning Works Best

  • Cultivate Belonging and Connection

  • Different Students Benefit from Different Services


Student success impact shifts in recent years

Illustration concerning student success.

Although many top practices from 2019 still significantly impact student persistence in 2023, investment in supports that focus on supporting students throughout the entire student experience made the most impact across the Civitas Learning community.

 

 

 

 

 

 

Faculty Development is one of the most impactful investments for student persistence

civitas illustration involving student success

Analysis of effective community practice sends a clear message – Stronger faculty are good for student success:

  • Investment in faculty training and certification yielded a significant increase in persistence

  • Because faculty are the primary connection point for many students, well-trained faculty can significantly impact success


 

 

Prioritizing student connection & intentional implementation are critical for Early Alert Programs


civitas illustration involving student success

Analysis of early alert programs revealed they can often negatively impact student success. The design and implementation of early alert programs are critical to:

  • Successfully engage students and cultivate a sense of community and belonging

  • Feasibly operationalize programs for leaders and their teams

  • Sustainably allow advisors and other professionals to take meaningful action


Student-prepared degree planning promotes persistence more than advisor-prepared plans

 

Advisors preparing degree plans for students might seem like an easy way to keep students on track. Our analysis shows that advisor-designed degree plans can harm student success.

Instead, when students take the lead in their degree planning with the support of an advisor we see the following:

  • Allows them to take an active role in preparing for their future

  • Improves their understanding of their degree program requirements

  • Fosters connection and communication with their advisor

civitas illustration showing a comparison between advisor degree plans and guided student degree plans


Cultivating belonging & connection are integral components of holistic support

civitas illustration showing a student and business person shaking hands.

There is a growing trend among institutions to emphasize students’ connections to their peers and school. Findings from the Civitas Learning community revealed:

  • Experiences that build engagement and interaction with the institution promote belonging

  • Positive student experiences are critical to success, and investment in a combination of strategies that support the whole student can significantly improve persistence


Different students benefit from different support services & interventions


civitas illustration involving student success

The student success work of our partners across 3.9 million students reminds us that different students benefit from different supports. By analyzing student data for different populations, institutions can:

  • Move beyond one-size-fits-all student success methods by targeting how they market their offerings, organize their programs, and engage their students

  • Maximize their investment by ensuring that the right combination of interventions reaches the right students

  • Realize cumulative benefits from their student success programs, with the capability to measure how different students respond to interventions over time and adjust accordingly


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