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In Their Own Words: Perceptions of Training Needs Among and Between Professional Employee Levels

  • Professional Development and Contributions to the Field
  • Special Topics
  • Professional Development

In Their Own Words: Perceptions of Training Needs Among and Between Professional Employee Levels

In Their Own Words: Perceptions of Training Needs Among and Between Professional Employee Levels

This report that surveyed nearly 1,000 individuals hones in on perceived professional development training needs in higher ed.

Professional development and training (PD&T) is a key component of the work of a member association. AACRAO delivers PD&T for its members through the traditional methods of conferences, publications, journals, and workshops, and more recently through webinars, web-based courses and other virtual formats.

What skills do members of the profession seek to improve and through what means of delivery are they best served? These are some of the questions AACRAO sought to answer through this research partnership with InsideTrack.

This report provides critical insights into what PD&T our members seek. Importantly, views of what training is of interest, how it is delivered, and what form of recognition is provided for the training differed between senior leadership, managerial staff, and front-line staff. And, not surprisingly, what PD&T that certain segments of the staff believed was important for other segments of the staff weren’t necessarily aligned. These nuances in views of PD&T are important for AACRAO to understand but also for members whose institutional resources for PD&T are limited and need to be used wisely.

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Unless otherwise noted in a specific report, the AACRAO member institution size, type and control categories are based on the following definitions and sources: 
The enrollment value used to delineate the institution's size category is defined as full-time enrollment plus 1/3 of part-time enrollment and is based on the enrollment reported by the institution to the U.S. Department of Education's National Center for Education Statistics (NCES). 
Institution type and control values are also defined by and verified through NCES criteria.