I am Jessica A. Miller, a student success coach, advisor, with a passion for holistically developing collegiate students with an emphasis on special populations (Student-Athletes, Military. Adult Education, etc.). With a strong commitment to a student-approach, unwavering ethical standards, and a proactive approach to challenges. I am passionate advocate for building bridges to success for the diverse populations of students I serve. My expertise and unwavering dedication to making a positive impact in higher education fosters an environment where student voices are heard, and their needs are met.
My professional philosophy in higher education centers on fostering an inclusive and student-centered environment that values ethical work, solid commitment to student success, robust problem-solving skills, and a strategic approach to challenges.
Over the course of my career, I have served my students and my campuses in various capacities. I began my career in the Division of Student Affairs at Huston-Tillotson University (HT) in Austin, TX as the Women’s Hall Director. While in that role, not only did I oversee the day-to-day functions of a residential facility, but I was able to positively impact my students programmatically. I was responsible for recruiting and training a dynamic team of Residential Assistants and student workers, among whom, I am proud to say, I have a 100% graduation rate. During my tenure at HT, I also served in the Office of Admissions, Enrollment Management and Athletics where I served as liaison to the Men’s Basketball Team. Currently, I serve as Special Populations Student Success Coach for Dallas College. In this role, I am primarily responsible for the holistic success of students within a certain demographic such as military-connected, student-athletes, and F1 students. I also must privilege of working with various workgroups we continue to move the success needle for our special population students.
I am proud graduate of Huston-Tillotson University, in Austin, TX., where I received my Bachelor of Arts degree in Music. I obtained my Master of Science in Sports Administration from Arkansas State University, and currently I am seeking a Doctor of Education in Applied Learning Sciences from the University of Miami.
When I am not being a studious student, I enjoy serving the community through my various organizations such Delta Sigma Theta Sorority, Inc., Order of the Eastern Star, and the HTIAA -Dallas Chapter. I enjoy singing, reading a good non-educational book, and increasing my web development skills.
I am building my professional career and legacy so that it is deeply rooted in service, integrity, and adaptability. By remaining student-centered, ethically principled, and solution focused, I aim to provide an environment where students can thrive, overcoming obstacles and achieving their academic and personal aspirations. It is through this approach that I hope to contribute positively to the advancement of higher education and the empowerment of students.