Hopeton (Hope) Smalling, Ed.S., is Functional Business Analyst in Retention and Student Success at Syracuse University. Supporting student success initiatives, Dr. Smalling provides expertise to manage people, technology, and business process. He is the key administrator for the student success platform Orange Success and data custodian for related data. Exceptionally adept at leveraging educational business intelligence to optimize operational needs and student success, his professional career reflects more than 20 years of experience in higher education, enhancing teaching and learning effectiveness in and out of the classroom.
Hopeton earned a master’s degree in business administration in enterprise resource planning and administration from Le Moyne College. Additionally, he has earned his sixth-year degree as an educational specialist (Ed.S.) and is a Ph.D. candidate exploring the phenomenon of learning analytics in higher education.
Transforming Student Success: A Strategic Approach at Syracuse University