Amanda Kruzona, MSE.,is the Interim Director of Institutional Research at Grand Rapids Community College in Grand Rapids, MI. She spent the last eight years in the registrar’s office at the same institution creating and revising student policies to reduce barriers and be more efficient. She earned her master’s of science in engineering degree through Western Michigan University, where she focused graduate work on the retention and success of students participating in the College of Engineering’s STEP (STEM Talent Expansion Program) grant. She is a natural problem-solver and strives to use that passion to make institutions of higher education a better experience for students and staff alike.
Bringing Services to the Student by Building Institutional Relationships