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National Agency for Education: "We listen to the criticism"

April 08, 2025

Original Article: https://www.sydsvenskan.se/artikel/skolverket-vi-lyssnar-pa-kritiken/

The original article requires translation.

The incident led to students' personal data being leaked to other schools, which must not happen.

“We did not find the error when we tested the system in our test environment. It was only discovered when the system was used by the teachers,” explains Jonas Krantz, acting head of the department responsible for, among other things, the National Agency for Education's IT supply.

Other ways
The Swedish National Agency for Education pulled the emergency brake, with the result that students are instead allowed to write the exams on paper, or on the schools' own local platforms.

The error has now been fixed, the Swedish National Agency for Education writes on its website. The platform is being opened to universities that design and test the digital national exams. However, the decision to let students take the exams in other ways during the spring remains firm.

The plan is to implement digital national exams on the Swedish National Agency for Education's platform in the autumn.

Criticism
The Swedish National Agency for Education's work on a nationwide digital system for national exams has been ongoing since 2017 and has cost 697 million SEK.

The project has been criticized by teachers and experts, due to repeated delays, technical obstacles and difficulties in getting the system to work in the classrooms. Johan Magnusson, professor of information systems at the University of Gothenburg, has claimed in Vi Lärare, among other things , that the National Agency for Education has not kept up with technological developments. Criticism that the National Agency for Education has listened to, according to Jonas Krantz.

– We will conduct a new procurement because the current agreement expires in 2028. At that time, it is very important that we listen to criticism and adopt other solutions that we may need. It should be remembered that we procured the current system in 2017, and a lot has happened since then, says Krantz.

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