AACRAO Home
AACRAO EDGE

 

Your bookmarked countries have an update since your last login. View Bookmarks x

Submit an Update

Thank you for reaching out to us. Please use the attachment field to include any PDFs or images of redacted sample documents pertinent to your question or update request. Form submissions with attachments will take priority over those without.

Upload your supporting, redacted documents below.

Please ensure your uploads don't exceed 2mb and that your file type is supported. We accept the following: jpg, jpeg, png, bmp, pdf, doc, docx, & xlsx. If your file type exceeds 2 mb, please submit multiple updates.

Can't find the question you're looking for? Try our global FAQs page.

I’m locked out of some content and I believe that I shouldn’t be. What’s going on?

Apr 19, 2024, 09:36 AM
Title : I’m locked out of some content and I believe that I shouldn’t be. What’s going on?

There are a few reasons you may be locked out. 

  1. Make sure you're logged in.

  2. AACRAO Membership does not include access to EDGE. If you're interested in Subscribing to Edge, find out more here.

  3. Though your institution may have purchased an EDGE Subscription, you may not be on it. The Edge Manager for your account needs to assign your account to the Subscription for you to have access.

  4. When your Subscription is renewed, your assignment may not have rolled over. Verify that the appropriate Subscribers are listed using the "View EDGE Subscribers" tab. Your EDGE Manager can reassign you to the EDGE Subscription.

  5. If you are certain that you are logged in correctly to an account already assigned to an active EDGE Subscription, the problem may be with your browser. Resetting your cache and cookies and logging in again should solve the problem.

Tags :
  • EDGE
  • Global
Related countries

BE A PART OF THE CONVERSATION. JOIN THE AACRAO EXCHANGE. JOIN NOW

Upcoming AACRAO Events

On-Demand Learning

Self-Paced | Online

Self-paced courses aligned with our competency and proficiency framework, AACRAO's on-demand training will build your skills and enhance your resume. 

Courses in:

  • Compliance
  • FERPA
  • International
  • and more

Learn More

SEM_2020_1440x400 update

The International Institute

The AACRAO International Institute covers promising practices for the evaluation of international credentials that combines AACRAO’s On-Demand International Series with five, two-hour, virtual instructor-led training sessions.

Learn More
AACRAO International Institute Banner