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How do I view/add/remove individuals from my EDGE subscription roster?

Apr 19, 2024, 09:39 AM
Title : How do I view/add/remove individuals from my EDGE subscription roster?

Only the EDGE manager can view/edit the subscription from their account. 

When you log into your AACRAO Community account, you'll see a tab for 'Company Memberships,' otherwise, click on 'Profile,' which will take you to the same page.

Click on the 'Subscriptions' tab and you'll see your EDGE Subscription (as long as your subscription is (1) active and (2) not within 30 days of expiration) and you'll want to press 'Manage'. 

Under 'Payment Settings,' you'll see a tab called 'Members,' where you can edit your user roster.

If they have a check next to their name in the 'Assigned' column, they are counted as a user on your account and can access. If you need to add another individual, search for them by name first. Duplicate records can cause login issues. If the person doesn't exist, press 'Add Member.' Login codes will be sent to the Member who is created. If you accidentally create a duplicate record, please contact EDGE Customer Service for assistance.

Tags :
  • EDGE
  • Global
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