Professional Competencies

In 2015 AACRAO released Professional Competencies and Proficiencies for AACRAO members to help them gauge their professional development and provide guidance to help them advance in their professions. 

The Competencies consist of the knowledge, skills and dispositions that are necessary for all AACRAO professionals irrespective of their role at their institutions, while the Proficiencies describe the specific knowledge and skills required to excel in the professions of  Admissions, Enrollment Management, and Records & Academic Services.

Professional Development Pathways


The AACRAO professional competencies are designed to provide individuals within and outside our association with a base understanding of the requisite skills and knowledge-base required to perform at introductory, intermediate, and expert levels in the AACRAO professions.

The Competencies & Proficiencies have been designed to be used in a variety of ways, including:

  • Crafting professional development plans for individuals or teams;
  • Self-assessment and benchmarking individual professional development;
  • Drafting position descriptions and evaluating office functions
We envision the AACRAO Competencies and Proficiencies to be a living resource that will continue to evolve parallel to the demands of our professions in a dynamic higher education environment. 



AACRAO's mission is to "serve and advance higher education by providing leadership in academic and enrollment services." In fulfillment of that task, we offer a wide array of resources -- reference books, online courses, in-person workshops, national meetings, and more -- designed to help advance both new and seasoned professionals alike. 

Below, you will find the professional competencies and proficiencies developed thus far in addition to resources that advance their development in individuals.