Q. How do I sign up for a course?
A. Select a course from the menu of online courses. A link to the online registration form is
provided following the course description. You will need to complete the form and submit payment by credit
card. You will receive an e-mail acknowledgement when your registration is complete.
Q. How do I get access to the online course site?
A. A few days before the course is scheduled to begin, you will receive an e-mail with your user-id,
password, and instructions for accessing the course site. The course site will be available to you the
morning the day the course is scheduled to begin.
Q. What if I can't begin on the first day of class or have work interruptions during the
A. A major advantage of online learning is the flexibility it offers participants. Minor delays in
participation will not be a problem. Join the class activities as soon as you can.
Q. Do I have to be online at the same time as other class members and faculty?
A. No. Our course site is available to you 24/7. Participate at a time convenient to you during the
Q. How much time do I need to plan for study each week?
A. You should plan for 6-8 hours for course activities, which may include readings, class discussions,
team projects, etc.
Q. What kind of acknowledgement will I receive if I complete a course successfully?
A. Course participants who complete the required activities will receive a course completion certificate
Q. Will I lose access to the course site the day after the course ends?
A. No. You will be able to revisit the course site for 6-8 weeks after the class ends so that you
can review readings, discussions forums, and other course resources.
Q. Can I access the course site before the class is scheduled to begin?
A. No. The course site is being updated to accommodate all participants, some of whom may not
register until just before the course begins. The course schedule is set up to allow adequate time for
completion of assigned activities during the dates allocated for the course.
Q. How can I be sure I have completed all of the requirements to receive a
A. Each course has an activities checklist that participants can download and use to track their progress.
Q. What if I have additional questions or concerns?
A. Questions should be sent via e-mail to firstname.lastname@example.org