To better meet the needs of our growing and diverse membership, AACRAO is happy to announce the implementation of a new membership information system, which will eventually allow you to manage all of your AACRAO member services in one convenient location. In the coming weeks, AACRAO will be launching a new online bookstore, member directory, as well as additional self service options to allow members to better manage their AACRAO services. 

All of our members should have received a welcome email with instructions on how to set up your new accounts.  We're looking forward to serving you in the coming year.

If you have any questions or need assistance with your membership, please contact or 202-355-1040.

AACRAO Membership System FAQ’s

Q. Why did I receive an email instructing me to set a new password?

  • As a part of our move to a new membership system, all AACRAO members will be required to set up a user profile with new login credentials. As a part of the new streamlined user profile, every member’s username will be their work email address. If you did not receive this email, or need to change your password, please contact AACRAO Membership at or (202) 355-1040.

Q. Why can’t I login to the main AACRAO website?

  • We are still integrating the new membership system with our website, so the login portal is currently inactive. Many AACRAO resources should be available online without logging in. If you are having trouble accessing an AACRAO resource, please contact AACRAO Membership at or (202) 355-1040.

Q. Where do I use my new login credentials?

  • Your new login credentials will not currently work on the main AACRAO website, as we are still in the process of integrating our new membership system. You will be able to login to your member profile at the new AACRAO Community portal. From here, you can view and edit your membership and demographic details.

Q. Should I be receiving AACRAO emails from Salesforce?

  • Yes, our new membership system is based in Salesforce, so you may see their name in links we send or emails you receive from us.

Q. How do I make changes to my membership?

Q. Can I still register online for the 2018 Annual Meeting and other conferences?

  • Yes! When filling out your information on the registration website, you will only be prompted for your email address to check if you are a member. As a part of the registration process, you will be prompted to set up a password, but this is not the same as your AACRAO login. Please contact our partners at Experient at if you have any difficulties with registration.

Q. How do I purchase AACRAO publications at the member rate?

  • To ensure you receive the member rate on publications, please place your order with our distributor by calling (202) 263-0292 (option 1).